Joining forces with the world's top 500 companies, Leading Technology signed a contract with China Resources Group Jianyi.com

Recently, Jianyi.com, a subsidiary of China Resources Group, officially joined hands with leading technology to build the Jianyi.com call center project. Jianyi.com will use its leading technology system and stable and reliable telemarketing operation and management advantages to open a new stage of corporate marketing, drive improvements in corporate operations and management, and achieve corporate strategic development goals.
Jianyi.com is a pharmacy network founded by Huayuan Pharmacy, a subsidiary of China Resources Group. It is a state-owned holding enterprise group directly under the central government and a world-leading enterprise. China Resources (Group) Co., Ltd. is a wholesale and retail company integrating medicine, health products, and cosmetics. As an excellent commercial enterprise. At the end of the year, sales exceeded 100 million yuan, becoming the top three brands in the online shopping mall in the pharmaceutical field. Relying on China Resources Group's strong capital and supply chain advantages, the company is committed to building the most people-friendly and convenient pharmaceutical platform in China.

As a leading brand of online shopping malls in the pharmaceutical field, Jianyi.com has a huge customer base across the country. As business volume continues to rise and the number of customers continues to increase, it relies on traditional manual methods to complete customer orders and information. Statistics, consumer service follow-up and management of its own sales team have obviously been unable to keep up with the pace of development of Jianyi.com. If Jianyi.com wants to continue to lead the online shopping mall in the pharmaceutical field, it urgently needs a powerful marketing operation management platform to help it achieve this corporate goal. After extensive market research, planning, consultation and comparison, the relevant leaders of Jianyi.com believe that the + call center system independently developed by Leading Technology integrates the most professional and outstanding management concepts at the moment and achieves the best in the e-shopping industry from consultation, ordering, distribution to after-sales service. process. At the same time, the call center, customer relationship management, order management, logistics management, media management, decision support and other major functional modules included in the leading technology call center platform are convenient and fast, which is exactly the call center operation and management platform they need.

After the leading technology call center system settled in Jianyi.com, its sales and after-sales related work became more convenient and faster, which not only improved work efficiency but also greatly improved customer satisfaction. As a leader in profitable call centers, Leading Technology is based on the management philosophy of leading telemarketing and being the first to win, constantly improving product functionality and applicability of solutions, and using the best products and services to help users move towards success.