Product Details
Service Center
#Repair Hotline
**
Service Goal: Service % of defective customers are satisfied as long as you call the company's hourly repair hotline^
Our company will serve you wholeheartedly as soon as possible!
Fuzhou Service Area#
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I believe your choice is not Wrong! A good life starts with a duckling solar water heater.
As the living standards of our people improve day by day
Ducklings have become an indispensable electrical appliance in people’s daily lives. With the increase in users, maintenance failures have also increased significantly, which has brought great problems to users’ daily lives. What a big inconvenience!
The Xiaoya After-Sales Service Center was established in 2006. Since its establishment, it has closely focused on the service standards of "professionalism" and the service spirit of "I am attentive and you can rest assured" to promote the development and growth of the enterprise
Winning the market and repaying society with the service concept of "honesty and pragmatism" has enabled the company to develop steadily for many years in the extremely competitive home appliance market and achieve good economic and social benefits.
The maintenance personnel all have grade certificates issued by the Ministry of Labor and have many years of accumulated work experience in maintenance. Not only has rich experience in on-site design and installation, but also has good professional quality and a high sense of responsibility.
The maintenance service center always adheres to the purpose of "service to the city and seeking trust
" and the spirit of forge ahead and continuous development to serve you wholeheartedly at the first time!
Fuzhou Xiaoya Repair Service commitment:
() Strictly follow the repair procedures and operating procedures to ensure repair quality.
() Strictly control the quality of accessories and eliminate the use of counterfeit and inferior accessories as well as waste accessories.
() The service hotline is manned every hour and will respond within minutes. The repair shop and front desk will not be closed on holidays to ensure that users are always available for repairs; establish repair rules; and set up a repair team in time to arrive at the site for repairs at any time.
() Fuzhou strictly implements the Municipal Price Bureau and our company repairs Fuzhou standards and eliminates faults without exaggerating.
() Remote fault diagnosis, technical troubleshooting, and quick processing of mailed accessories for local customers. If out-of-town customers send it in for repairs on their own, we will expedite the troubleshooting of your machine and try to complete the repair on the same day.
() All machines repaired by our center (Fuzhou Solar Water Heater Repair Center) will be subject to warranty. The warranty period is three months. During the warranty period, if there are problems due to the quality of repairs or replacement parts, our center will be responsible for repairs
( )Customers who have had their machines repaired in our center can enjoy half-price repair fees when our company repairs the machine again with the Fuzhou Xiaoya receipt and warranty certificate.
() Establish return visit rules: regularly report the user satisfaction rate of the machines that our company has repaired and the service quality of our company, and establish a user satisfaction rate table
() Announce our supervision telephone number to customers and wait for customers and relevant departments to supervise our service work. Fuzhou Repair Center has a professional construction certificate issued by the Ministry of Construction and is a group member of the China Household Electrical Appliances Association. Fuzhou Repair
The employees of the repair center must not only be able to solve unknown problems but also solve problems that have never been encountered in a timely manner! Attitude determines all communication and solutions. Everything! Regardless of whether the problem can be solved in time. Arriving at the customer's home or company in a timely manner is the first priority
We will use an interactive approach to provide customers with the best level of help and support. Necessary tools and maintenance equipment are always carried by employees
Fuzhou Repair Hotline< br/> Service goal: % of customers with service defects are satisfied as long as you call the company's hourly repair hotline^
Our company will serve you wholeheartedly as soon as possible!
Fuzhou service area
I believe that your choice is not Wrong! A good life starts with a duckling solar water heater.
As the living standards of our people improve day by day
Ducklings have become an indispensable electrical appliance in people’s daily lives. With the increase in users, maintenance failures have also increased significantly, which has brought great problems to users’ daily lives. What a big inconvenience!
The Xiaoya After-Sales Service Center was established in 2006. Since its establishment, it has closely focused on the service standards of "professionalism" and the service spirit of "I am attentive and you can rest assured" to promote the development and growth of the enterprise
Winning the market and repaying society with the service concept of "honesty and pragmatism" has enabled the company to develop steadily for many years in the extremely competitive home appliance market and achieve good economic and social benefits.
The maintenance personnel all have grade certificates issued by the Ministry of Labor and have many years of accumulated work experience in maintenance. Not only has rich experience in on-site design and installation, but also has good professional quality and a high sense of responsibility.
The maintenance service center always adheres to the purpose of "service to the city and seeking trust
" and the spirit of forge ahead and continuous development to serve you wholeheartedly at the first time!
Fuzhou Xiaoya Repair Service commitment:
() Strictly follow the repair procedures and operating procedures to ensure repair quality.
() Strictly control the quality of accessories and eliminate the use of counterfeit and inferior accessories as well as waste accessories.
() The service hotline is manned every hour and will respond within minutes. The repair shop and front desk will not be closed on holidays to ensure that users are always available for repairs; establish repair rules; and set up a repair team in time to arrive at the site for repairs at any time.
() Fuzhou strictly implements the Municipal Price Bureau and our company repairs Fuzhou standards and eliminates faults without exaggerating.
() Remote fault diagnosis, technical troubleshooting, and quick processing of mailed accessories for local customers. If out-of-town customers send it in for repairs on their own, we will expedite the troubleshooting of your machine and try to complete the repair on the same day.
() All machines repaired by our center (Fuzhou Solar Water Heater Repair Center) will be subject to warranty. The warranty period is three months. During the warranty period, if there are problems due to the quality of repairs or replacement parts, our center will be responsible for repairs
( )Customers who have had their machines repaired in our center can enjoy half-price repair fees when our company repairs the machine again with the Fuzhou Xiaoya receipt and warranty certificate.
() Establish return visit rules: regularly report the user satisfaction rate of the machines that our company has repaired and the service quality of our company, and establish a user satisfaction rate table
() Announce our supervision telephone number to customers and wait for customers and relevant departments to supervise our service work. Fuzhou Repair Center has a professional construction certificate issued by the Ministry of Construction and is a group member of the China Household Electrical Appliances Association. Fuzhou Repair
The employees of the repair center must not only be able to solve unknown problems but also solve problems that have never been encountered in a timely manner! Attitude determines all communication and solutions. Everything! Regardless of whether the problem can be solved in time. Arriving at the customer's home or company in a timely manner is the first priority
We will use an interactive approach to provide customers with the best level of help and support. Necessary tools and maintenance equipment are always carried by employees
Fuzhou Repair Hotline< br/>
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