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Most people who come into contact with the home appliance cleaning industry for the first time communicate via phone or <> Many friends who have experienced cleaning or are engaged in home appliance sales, maintenance, after-sales, and installation will think that home appliance cleaning training is nothing more than learning cleaning techniques. If you think you have strong hands-on skills, you can just go home and explore after getting the products and equipment. As long as the cleaning products and equipment are easy to use, it will be fine.
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But if you think about it, if you only have equipment and technology and go home without customers, these products and equipment are completely useless! Working skills related to a business are only the threshold for entry. Become an expert in the industry and build a truly profitable career. Learn how to develop the local market and let more customers recognize the brand you are joining. Only then can you truly achieve your goals. .
It can be said that mastering professional home appliance cleaning technology is only the beginning of our engagement in this industry. The core profit point of the project is how many effective customers we serve. The more customers we serve, the more home appliances we clean, the more daily business income we can get!
Since its establishment<>, Geke has been committed to the environmental protection industry to help investors with dreams to build a real long-term career so that millions of families across the country can enjoy efficient, reliable and high-end home appliance cleaning services! Only by doing this can we truly help people who want to start a business realize their dream of creating wealth. Geke's home appliance cleaning training not only allows you to understand cleaning but also management, allowing customers to come to you on their own! After the training, you can go home and implement the project!
If you are also faced with the trouble of choosing, I hope this article can help you. Welcome to refer to it.
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When it comes to home appliance cleaning training, some friends think it is just training on home appliance cleaning technology, but we at Geke divide it into four parts: 1. Training on home appliance structure knowledge and cleaning operation principles; 2. Customer satisfaction Degree improvement plan training; 3. Market operation management and marketing planning training; 4. Later follow-up services and guidance. Let’s discuss the above four points in detail below:
First, let’s talk about the knowledge of home appliance structure and training on cleaning operation principles. Some friends who do home appliance repair and home appliance after-sales service think they are good at these things. But if you carefully understand our training methods, ideas and details, I believe you will have different ideas.
Let’s start with the cleaning concept. Take the cleaning of range hoods as an example: Traditional range hood cleaning after-sales service for home appliances usually only cleans the surface of the range hood and the filter, while street range hoods dismantle the range hood in the user's home into pieces, which makes the user terrified to see the range hood for fear of spending a lot of money. The machine was damaged or malfunctioned, but if we think about it from the perspective of the customer, if we were the customer ourselves, would we hope to receive better service? Wouldn’t we feel better if we could use professional equipment to thoroughly clean the surface and interior of the range hood? Another example: Wouldn’t it be better to actively invite users to visit the cleaning process on the basis of confirming that it is clean? Furthermore, will our final deep sterilization treatment bring true cleanliness, health, and sanitation to customers from the perspective of cleaning, sterilization, disinfection, and intuitive service concepts?
Geco uses real-life simulation. Strictly follow the standard process and refine every detail. Practice it repeatedly until the entire process is entered into the subconscious mind, and you can do it well without even thinking about it to achieve standardization, systematization and processization of technology + service. Thus achieving successful replication in the true sense.
Secondly<>Customer Satisfaction Improvement Plan Training Part
Customer Satisfaction Improvement Plan. <>Some friends use roughly the same standards for consumer services to make them look professional and clean. Why is this approach undesirable in the current era of service consumption? For the cleaning of each electrical appliance, Geke has strict standardized operating procedures, which include cleaning technical procedures and service etiquette procedures. Some friends think that these are unnecessary, which is a typical irresponsible attitude towards customers. Third- and fourth-rate companies only focus on the cleaning process and ignore the service process. What will happen? Think about it: a customer's home is a person's private space, and they generally don't like strangers coming into the home. It's just that the home appliances need to be cleaned, so they have no choice but to accept it. Now that we have accepted our standard cleaning process, it goes without saying that every action, body movement and language has a great impact on customers, right? In the customer's home, we must enhance the customer's experience from the customer's perspective to improve customer satisfaction. Therefore, it is very important to have a very standardized set of technology + service process training. <><
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Third market operation management and marketing planning training. We will introduce it in two aspects. <>
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Operation management. This includes team planning, supervision and execution, performance distribution methods, etc. And how to let small businesses realize corporate operations so that small businesses can really make big money easily.
Marketing planning. The traditional thinking is that doing business is very simple. It means nothing more than handing out leaflets to advertise, and even using loudspeakers to shout around the community, commonly known as disturbing the public. In the delusional attempt to do this, the result of attracting customers is often not ideal at all. In the process of making money for oneself, a lot of manpower, material and financial resources are expended, and even if you run around desperately, the effect is still not ideal. What is the root cause? That is, we are still using the sales methods of primitive society to try to do business in modern economic society. Let me tell you clearly: impossible! At this time, it is very important for us to clarify who the target customers are. We study the lifestyle of the target customers and know how the customers in need like to come for home appliance cleaning. We will layout the market advertising according to the methods that these target customers like. You can find us immediately and let customers in need take the initiative to come to us. This is a systematic knowledge. Geke headquarters will teach you all these experiences.
The last step is follow-up service and guidance. Geke has always emphasized that franchisees can build a long-term career. Planning for the next <>-year is essential. To achieve this, the headquarters must be equipped with a long-term franchisee support system. Continuous training and coaching are really important; complete after-sales service is even more important; the company helps you learn how to make money. These points are the core criteria for choosing whether a company is worthy of long-term cooperation.
Ongoing training is very important. Why do you say that? Let’s think about it. Even if you are very skilled in technology, the ability to do a good job in market layout is still very important. <>The ability to negotiate with big customers is very critical. Management and maintenance of old customers is very important. Establishing cooperative relationships with various resources, team building, etc. are all we think about. What you must learn to really do business well. Geke's dedicated marketing department is responsible for one-to-one follow-up of franchisees' post-market operations and solving various problems encountered by franchisees during the market operations.
Complete after-sales service is the key. The response speed of customer service personnel is crucial when upgrading and upgrading household appliance cleaning equipment. Geke has formulated a policy that the first batch of orders for new franchisees can enjoy equivalent exchange during the product shelf life, which solves the worries of a large number of practitioners.
<>.Gekonian only does household appliance cleaning.
Focus on doing one thing well, be the ultimate in one thing, and become an expert. From product R&D and production to investment promotion and after-sales, it is unified and completed by the headquarters. Solid and practical service is good for every customer, so that everyone can rest assured to use home appliances. Treat cleaning as a business.
, Geke established a WeChat group for franchisees to exchange experience. Franchisees learn from the successful experiences of outstanding franchisees through WeChat group interactions, allowing novices to get up to speed quickly.
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If you want to know more about Geke, you would like to receive formal and effective home appliance cleaning training<> We strongly recommend: Don’t miss visiting Hainan Geke Home Appliance Cleaning
Headquarters! <>Nian Fan came to visit the headquarters
For friends who successfully signed a contract during the headquarters inspection, the headquarters will reimburse part of the travel expenses. Attached: Zero franchise agency fee, one place per region, for more detailed franchise agency conditions and policy support, please call:
Franchise consultation hotline :
(Same as WeChat ID)
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Business
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Contact: Su Caisheng Investment Manager
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E-mail:
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Address: National High-tech Development Zone, Haikou City, Hainan Province
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Meijia Industrial Park
Postcode:
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