Chengdu Kelon air conditioner official repair center phone number><Welcome

Chengdu Kelon air conditioner official repair center phone number welcome
Chengdu Kelon air conditioner manufacturer designated hourly repair phone number I believe you made the right choice and a good life starts with Kelon air conditioner
With the development of our country's public With the daily improvement of living standards, Kelon air conditioners have become an indispensable appliance in people's daily lives. With the increase in users, service obstacles have also increased significantly, bringing great inconvenience to users' daily lives
Chengdu Kelon Air Conditioning After-Sales Service was established in 2001. Since its establishment, it has closely focused on professional service standards, promoted the development of the enterprise with the service spirit of "I am dedicated, you can rest assured", and won the market and rewards with the honest and pragmatic work concept. This has enabled the company to maintain steady progress for many years in the highly competitive home appliance market and have achieved good economic benefits and benefits. Service personnel all have grade certificates issued by the Ministry of Labor and have work education accumulated through years of training. Not only does it have rich on-site design and installation education, but it also has good professional quality and a high sense of responsibility. The service work center has always been based on the purpose of serving the city and even seeking trust, and is determined to be enterprising and constantly inspiring. As long as you call the company's hourly service hotline, the company will serve you wholeheartedly as soon as possible
Chengdu Kelon Air Conditioning After-sales service customer service hotline ①②After-sales maintenance After-sales maintenance professional one-stop service
Chengdu Kelon Air Conditioning After-sales Repair Service Center
Strictly carry out maintenance according to service steps and operating procedures to ensure the quality of maintenance.
Strictly control the quality of accessories and eliminate the use of fake and inferior accessories as well as used accessories.
The service hotline is manned 24 hours a day and will respond within 24 hours. The maintenance workshop and front desk will not be closed on holidays to ensure that users can be repaired at any time. A maintenance system has been established to set up an emergency repair team in a timely manner and can arrive at the site for emergency repairs at any time.
In terms of charging, we strictly implement the service charging standards of the Municipal Price Bureau and our company, do not exaggerate obstacles, and prevent arbitrary charging.
Local customers’ remote consultation and decisive technical support will solve the problem of postal accessories that need to be prepared soon. If local customers send it for repair by themselves, we will expedite the troubleshooting of your machine and strive to complete the repair on the same day.
The machines serviced by our core Chengdu Kelon air-conditioning after-sales service center are subject to a uniform warranty. The warranty period is one month. During the warranty period, if there is a problem due to service quality or replacement parts quality, our core will not accept repairs.
Customers who have had their machinery repaired at our center can enjoy half-price service fees when they repair the machine again at our company by presenting the charge receipt and warranty certificate.
Establish a return visit system to regularly analyze the usage status of our company's repaired machines and our company's service quality, survey user satisfaction rates and create a user satisfaction rate survey form.
Inform our customers about our monitoring mobile phones, and welcome customers and relevant departments to supervise our service work. Chengdu Kelon Air Conditioning After-sales Service Center has professional-level construction issued by the Ministry of Construction. It is a full member of the Home Appliances Association and Chengdu Kelon Air Conditioning After-sales Service is a professional service provider.
Corporate policy of Chengdu Kelon Air Conditioning After-sales Service
Strive to build the Chengdu Kelon Air Conditioning After-sales Service brand and strengthen employees’ brand service awareness.
Leave it to fate. Chengdu Kelon Air Conditioning After-Sales Maintenance Problem Replacement There are many problems that I believe cannot be solved. The employees at the Chengdu Kelon Air Conditioning After-sales Service Center must not only be able to solve unknown problems but also solve problems that have never been encountered before in a timely manner.
Attitude determines everything, mutually resolving the issue regardless of whether the problem can be solved in time. Arriving at the customer's home or company on time is the top priority. We will adopt an interactive approach to provide customers with the greatest level of assistance and support. Necessary tools and service tools will always be carried by employees
with them.
Hourly maintenance hotline
The door-to-door service process is as follows
Our service covers the entire Chengdu Kelon air conditioner after-sales service, with branches in each district. We only charge an appropriate door-to-door fee, which is very important to customers. It's a great convenience. So, when your electrical appliances are blocked, please don't worry about it.
The second step is to make an appointment
Describe the warnings issued by the appliance so that the appropriate person can be sent to solve your problem. You need to describe the type, brand, and model of the appliance, as well as your handling method and location. If you can leave a driving path, we will be able to provide it faster and more conveniently.
You need to negotiate an appropriate on-site service time based on your time schedule and our scheduling arrangements.
The third step is to come to your door on time
We will arrive at the designated location on time according to the scheduled door-to-door service time.
The fourth step is to check for faults
When it is easy to turn on the machine, we will first test the power of the electrical appliance in order to eliminate the problem symptomatically. Service technicians conduct tests and troubleshooting to find out the general cause of electrical malfunctions.
Step 5: Determine the cost
Before officially troubleshooting, first report the cause of the problem and the cost of servicing the fault, so that you can be confident. At the same time, you may give up on repairs because the price exceeds your budget. If maintenance is abandoned, we will not charge for it
Except for the case of prior appointment
Step 6 to clear the obstacles
If you approve the service, we will begin to officially remove the obstacles until Until the obstruction disappears. After the interception is completed, you can turn on the machine and check it until you are satisfied.
The seventh step is to fill in the written receipt
In order to solve your worries, we will leave a handle on the services provided. The following explains the reasons for the interruption, maintenance results, service fees, warranty time, and our company’s Business phone and appreciation phone. The service does not end at this step. We will also clean up the service site, such as cleaning up service garbage and restoring items that were moved due to maintenance. At this point, thank you for your approval of our services. If you have any other questions in the future, we will continue to provide you with satisfactory services.
Step 8: Provide warranty
From the time the repair is completed, the warranty period will begin. During this period, if the appliance you have been repaired by Chengdu Kelon Air Conditioner after-sales air conditioner has the original fault again, please call our company as soon as possible. We will supply the repaired electric appliance of Chengdu Kelon Air Conditioner after-sales air conditioner based on your maintenance record. Warranty service, not to mention we will solve your troubles with the fastest response speed
Sincerely welcome your help
Chengdu Kelon Air Conditioning After-sales Service Customer Service Telephone Season is changing, our services are stable Chengdu Kelon air conditioner after-sales service phone number
Full health type on-hook display content fault type
Error reading parameters when powering on
Zero-crossing detection error
Fan speed out of control
Four times Current protection
Indoor room temperature sensor open circuit or short circuit
Indoor evaporator temperature sensor open circuit or short circuit
Healthy and cool star hang up
Running light timing light fault type
★ Fan Speed is out of control
★ Indoor temperature and evaporator temperature sensors are open or short circuit
★ Four times current protection
★ ☆ Parameter reading error when powering on
☆ ★ Zero-crossing detection error
/> Calm star/type machine
Work light timing light status
★ Fan speed out of control
★ Indoor temperature and evaporator temperature sensors open circuit or short circuit
★ Four times current protection
/> ★ There is an error in reading parameters when powering on
When judging the on/off★flash fault, only use the two lights listed above to judge, and do not
judge the status of other lights
Fully healthy type Machine
Protection code indicates content Fault code indicates content
High and low voltage protection for inverter machine
Sensor failure
Indoor evaporator protection shuts down compressor high or low temperature
Sensor failure< br/> The outdoor condenser high temperature protection shuts down the compressor
Sensor failure
The outdoor exhaust temperature is too high and the compressor is shut down for the inverter
Sensor failure is for the inverter
The temperature at the top of the compressor Used to protect the frequency converter
No network communication failure
Defrost protection or shut down the fan to prevent cold wind
Outdoor failure
No humidifier failure
No electrostatic precipitator failure
Automatic door failure
Cabinet machine
Protection code content Fault code content
High and low voltage protection for inverter
Sensor failure
Indoor evaporator protection shuts down compressor high or low temperature
Sensor failure
The outdoor condenser high temperature protection shuts down the compressor
Sensor failure
The outdoor exhaust temperature is too high and shuts down the compressor. For inverter
Sensor failure is for inverter
br/> Compressor top temperature protection for inverter
No network communication failure
Compressor top defrost protection or cold wind shutdown fan
Outdoor protection
No humidifier failure
/> No electrostatic precipitator fault
No error
Polaris type cabinet machine
Type content fault indication remarks fault room temperature sensor detection port abnormality
The electric auxiliary heat lamp flashes to protect the shutdown button and The remote control still works. After the fault is cleared, it returns to the pre-protection state. Faulty evaporator sensor detection port abnormal operation light flashes, faulty condenser sensor
Abnormal defrost light flashes at the faulty outdoor unit protection operation electric auxiliary heating defrost lamp at the same time
Stop during flashing protection
, buttons and remote control will not work. After the fault is cleared, it will return to the state before protection
. Note: When the outdoor unit protection and temperature sensor detection port abnormalities occur at the same time, the outdoor unit protection failure will be indicated first. ＊Note forced
Outdoor unit protection occurs during cooling, and will return to forced cooling state
after the fault is cleared. The outdoor unit fault indication is the power indicator light, suitable for/series cabinet machine failure
Fault phenomenon Fault reason
Off, off, on, normal on, off, off in reverse order
Off, on, on, over current, on, on Missing phase, bright, bright, pressure protection, digital star type inverter hang-up
Causes of Kelon air conditioner failure
Insufficient refrigerant amount, all or part of the refrigerant leaks
Troubleshooting methods Find out the leaking location, repair the leak, and remove it The refrigeration system should be re-vacuumed, refrigerant added, etc., and should be repaired by professionals
Filter clogged
Troubleshooting methods Replace the filter, the refrigeration system should be re-evacuated, refrigerant added, etc., should be repaired by professionals
/> The second compressor cannot run
Cause of failure: Power supply failure
Troubleshooting method: Use a multimeter and electric pen to check and eliminate the fault. If the fuse is broken, replace the fuse; if the wire is broken, replace the wire
The power supply voltage is too low
Troubleshooting method Use a multimeter to measure the voltage value, and use a power supply voltage stabilizing device if necessary
The wire connection is loose or open
br/> Troubleshooting method Check the wire connection part. Loose connectors should be re-inserted and tightened, and should be repaired by professionals
The three-fan machine cannot operate
The cause of the fault is poor contact of the main control switch
Troubleshooting method: Use a multimeter to measure the contact resistance of the main control switch. If the resistance is too large or zero, it should be repaired or replaced
Troubleshooting method for fan motor coil damage: Use a multimeter to check and replace the fan with the same specifications and the same speed