Welcome to the official Chengdu air conditioner repair center phone number
Chengdu air conditioner
manufacturers have designated hours for repair calls. I believe you made the right choice. A good life starts with air conditioners
As the living standards of our country's public are increasing day by day. With the improvement of the times, air conditioners have become an indispensable appliance in people's daily lives. With the increase of users, service obstacles have also increased significantly, which has brought great inconvenience to users' daily lives
Chengdu air conditioner after-sales service was established in Since its establishment, we have closely focused on professional service standards, promoted the development of the enterprise with the service spirit of "I am dedicated, you can rest assured", and won the market and returns with the honest and pragmatic work concept, allowing the enterprise to stand out in the extremely competitive home appliance market. It has been carried out steadily for many years and has achieved good economic benefits and benefits. Service personnel all have grade certificates issued by the Ministry of Labor and have work education accumulated through years of training. Not only does it have rich on-site design and installation education, but it also has good professional quality and a high sense of responsibility. The service work center has always been based on the purpose of serving the city and even seeking trust, and is determined to be enterprising and constantly inspired. As long as you call the company's hourly service hotline, the company will serve you wholeheartedly as soon as possible
Chengdu Air Conditioning After-sales Service Service customer service hotline ①② After-sales maintenance After-sales maintenance professional one-stop service
Chengdu Air Conditioning After-sales Repair Service Center
Maintenance is carried out strictly in accordance with service steps and operating procedures to ensure the quality of maintenance.
Strictly control the quality of accessories and eliminate the use of fake and inferior accessories as well as used accessories.
The service hotline is manned 24 hours a day and will respond within 24 hours. The maintenance workshop and front desk will not be closed on holidays to ensure that users can be repaired at any time. A maintenance system has been established to set up an emergency repair team in a timely manner and can arrive at the site for emergency repairs at any time.
In terms of charging, we strictly implement the service charging standards of the Municipal Price Bureau and our company, do not exaggerate obstacles, and prevent arbitrary charging.
Local customers’ remote consultation and decisive technical support will solve the problem of postal accessories that need to be prepared soon. If local customers send it for repair by themselves, we will expedite the troubleshooting of your machine and strive to complete the repair on the same day.
The machines serviced by our core air conditioning after-sales service center in Chengdu are subject to a uniform warranty. The warranty period is one month. During the warranty period, if there is a problem due to service quality or replacement parts quality, our core will not accept repairs.
Customers who have had their machinery repaired at our center can enjoy half-price service fees when they repair the machine again at our company by presenting the charge receipt and warranty certificate.
Establish a return visit system to regularly analyze the usage status of our company's repaired machines and our company's service quality, survey user satisfaction rates and create a user satisfaction rate survey form.
Inform our customers about our monitoring mobile phones, and welcome customers and relevant departments to supervise our service work. Chengdu Air Conditioning After-sales Service Center has professional-level construction issued by the Ministry of Construction. It is a full member of the Home Appliances Association and is a professional service provider of Chengdu Air-conditioning After-sales Service.
Corporate policy of Chengdu air-conditioning after-sales service
Strive to build the Chengdu air-conditioning after-sales service brand and strengthen employees' brand service awareness.
Let fate change the problem of Chengdu air-conditioning after-sales maintenance. There are many problems that cannot be solved. I believe that there is no problem that cannot be solved. The employees at the Chengdu air-conditioning after-sales service core must not only be able to solve unknown problems but also solve problems that have never been encountered in a timely manner
Attitude determines everything, regardless of whether the problem can be solved in time or not. Arriving at the customer's home or company on time is the top priority. We will adopt an interactive approach to provide customers with the greatest level of assistance and support. Necessary tools and service tools will always be carried by employees
with them.
Hourly maintenance hotline
The door-to-door service process is as follows
Our service covers the entire Chengdu air-conditioning after-sales service, with branches in each district. We only charge an appropriate door-to-door fee, which is a good thing for customers. Great convenience. So, when your electrical appliances are blocked, please don't worry about it.
The second step is to make an appointment
Describe the warnings issued by the appliance so that the appropriate person can be sent to solve your problem. You need to describe the type, brand, and model of the appliance, as well as your handling method and location. If you can leave a driving path, we will be able to provide it faster and more conveniently.
You need to negotiate an appropriate on-site service time based on your time schedule and our scheduling arrangements.
The third step is to come to your door on time
We will arrive at the designated location on time according to the scheduled door-to-door service time.
The fourth step is to check for faults
When it is easy to turn on the machine, we will first test the power of the electrical appliance in order to eliminate the problem symptomatically. Service technicians conduct tests and troubleshooting to find out the general cause of electrical malfunctions.
Step 5: Determine the cost
Before officially troubleshooting, first report the cause of the problem and the cost of servicing the fault, so that you can be confident. At the same time, you may give up on repairs because the price exceeds your budget. If maintenance is abandoned, we will not charge for it
Except for the case of prior appointment
Step 6 to clear the obstacles
If you approve the service, we will begin to officially remove the obstacles until Until the obstruction disappears. After the interception is completed, you can turn on the machine and check it until you are satisfied.
The seventh step is to fill in the written receipt
In order to solve your worries, we will leave a handle on the services provided. The following explains the reasons for the interruption, maintenance results, service fees, warranty time, and our company’s Business phone and appreciation phone. The service does not end at this step. We will also clean up the service site, such as cleaning up service garbage and restoring items that were previously moved for maintenance. At this point, thank you for your approval of our services. If you have any other questions in the future, we will continue to provide you with satisfactory services.
Step 8: Provide warranty
From the time the repair is completed, the warranty period will begin. During this period, if your Chengdu air-conditioning after-sales service appliance has the original failure again, please call our company as soon as possible. We will provide warranty service for the repaired Chengdu air-conditioning after-sales air appliance based on your maintenance records. What's more, we will solve your troubles with the fastest
response speed
Sincerely welcome your help
Chengdu air conditioner after-sales service customer service phone number Seasons are changing, our services are stable Chengdu air conditioner after-sales service phone number< br/> Full health type on-hook display content fault type
Error in reading parameters when powering on
Error in zero-crossing detection
Fan speed out of control
Four times current protection
Indoor room Temperature sensor open circuit or short circuit
Indoor evaporator temperature sensor open circuit or short circuit
Healthy and cool star hang up
Running light timing light fault type
★ Fan speed out of control
★ Indoor Temperature and evaporator temperature sensors are open circuit or short circuit
★ Four times current protection
★ ☆ Error in reading parameters when powering on
☆ ★ Zero-crossing detection error
Calm star/type machine< br/> Work light timing light status
★ Fan speed out of control
★ Indoor temperature and evaporator temperature sensors are open or short circuit
★ Four times current protection
★ Read parameters when powering on Error
On and off ★ flashing fault judgment, only use the two lights listed above to judge, do not judge the status of other lights
Fully healthy machine
Protection code indication Content fault code indicates content
High and low voltage protection for inverter
Sensor failure
Indoor evaporator protection turns off compressor high or low temperature
Sensor failure
Outdoor condenser high temperature protection Shut down the compressor
Sensor failure
The outdoor exhaust temperature is too high. Shut down the compressor. For the inverter
Sensor failure. For the inverter.
Top temperature protection of the compressor. For the inverter.
No network communication failure
Defrost protection or cold wind fan shutdown
Outdoor failure
No humidifier failure
No electrostatic precipitator failure
Automatic door failure
Type Cabinet machine
Protection code content Fault code content
High and low voltage protection for inverter
Sensor failure
Indoor evaporator protection shuts down compressor high or low temperature
Sensor failure
Outdoor condenser high temperature protection shuts down the compressor
Sensor failure
Outdoor exhaust temperature is too high and shuts down the compressor. For inverter use
Sensor failure for inverter use
Top temperature protection of compressor For frequency converter
No network communication failure
Compressor defrost protection or fan shutdown in case of cold wind
Outdoor protection
No humidifier failure
No electrostatic precipitator failure
/> No errors
Polaris type cabinet
Type Content Fault Indication Remarks Fault Room temperature sensor detection port is abnormal
When the electric auxiliary heat lamp flashes for protection, the stop button and remote control still work. After the fault is cleared , to restore to the state before protection
. Faulty evaporator sensor detection port abnormal operation light flashes, faulty condenser sensor
Abnormal defrost light flashes at the faulty outdoor unit protection operation electric auxiliary heating defrost lamp at the same time
Stop during flashing protection
, buttons and remote control will not work. After the fault is cleared, it will return to the state before protection
. Note: When the outdoor unit protection and temperature sensor detection port abnormalities occur at the same time, the outdoor unit protection failure will be indicated first. ＊Note forced
Outdoor unit protection occurs during cooling, and will return to forced cooling state
after the fault is cleared. The outdoor unit fault indication is the power indicator light, suitable for/series cabinet machine failure
Fault phenomenon Fault reason
Off, off, on, normal on, off, off in reverse order
Off, on, on, over current, on, on Missing phase, bright, bright, pressure protection, digital star type inverter hang-up
Reasons for air conditioner failure
Insufficient refrigerant amount, all or part of the refrigerant leaks
Troubleshooting methods: Find the leaking location, repair the leak, and restore the refrigeration system Re-vacuum, add refrigerant, etc., should be repaired by professionals
Filter clogged
Troubleshooting method Replace the filter, re-vacuum the refrigeration system, add refrigerant, etc., should be repaired by professionals
The second compressor cannot run
Cause of failure: power failure
Troubleshooting method: Use a multimeter and electric pen to check and eliminate the fault. If the fuse is broken, replace the fuse; if the wire is broken, replace the wire
The power supply voltage is too low
Troubleshooting method Use a multimeter to measure the voltage value, and use a power supply voltage stabilizing device if necessary
The wire connection is loose or open
br/> Troubleshooting method Check the wire connection part. Loose connectors should be re-inserted and tightened, and should be repaired by professionals
The three-fan machine cannot operate
The cause of the fault is poor contact of the main control switch
Troubleshooting method: Use a multimeter to measure the contact resistance of the main control switch. If the resistance is too large or zero, it should be repaired or replaced
Troubleshooting method for fan motor coil damage: Use a multimeter to check and replace the fan with the same specifications and the same speed
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