Year10
Passedcertification 
b b.//_bb_.) Company Name Company Network
< - b.rr/_.) - Website Introduction
Company Network is the company’s network construction and image on the Internet channels of publicity. The function of the company's website is to display the company's image, enhance customer service, improve network services, and establish business relationships with potential customers. With the development of the Internet, Internet companies have emerged that provide Internet information as a means of making money. Generally, the websites of these companies provide information on all aspects of people's lives, such as current news, travel, entertainment, economy, etc.
< - b.rr/_.) - Other information
, Company information: Company information is to allow new visitors to the company website to have a preliminary understanding of the company's situation. The company is Whether you can gain the trust of users will depend to a large extent on this basic information. In company information, if the content is relatively rich, it can be further divided into several sub-programs, such as: company profile, development process, company news, media reports, major issues (certificates, data), organizational structure, introduction of the company's main leaders, contact Methods etc.
Product information: The product information on the company website should fully reflect all series and types of products, and provide a detailed introduction to the products. If necessary, in addition to text introduction, corresponding image data and video files can be equipped wait. In addition, information that helps users generate trust and purchase decisions can be published on the company website in appropriate ways, such as relevant organizations, expert inspection and judgment, user comments, relevant product knowledge, etc.
Product information can generally be divided into different sub-programs according to product categories. If the company has a large variety of products that cannot be listed in a simple catalog, in order to allow users to easily find the products they need, in addition to designing a detailed hierarchical catalog, it is also necessary to add a product search function.
User service information: The services users expect from different companies and different products are very different. Common service information on the website includes product selection and usage knowledge, product manuals, online Q&A, etc.
Promotional information: However, if the website has a certain amount of visits, the company's website itself has certain advertising value. Therefore, promotional information can be released on its own website, such as online advertisements, prize-winning competitions, and prize-winning competitions. Call for essays, download coupons, and more. Online promotional activities are generally carried out in conjunction with offline ones. The website can be used as an effective supplement for users to understand the promotional interaction details, participate in registration, etc.
Sales information: When users have a certain understanding of the company and products and have the motivation to purchase, further support should be provided on the website for users to purchase to promote sales. After deciding to purchase goods, users still need to further understand relevant purchasing information, such as the most convenient offline sales location, online ordering methods, after-sales service measures, etc.
Public information: refers to information about the company that is not the user's identity, such as investors, media reporters, research researchers, etc. Public information includes equity structure, investment information, company financial reports, company culture, public relations activities, etc.
Other information: According to the needs of the company, other relevant information can be published on the website, such as recruitment information, purchasing information, etc. For companies with product sales across multiple countries, they generally need website content in different languages.
When selecting and publishing company information, certain principles should be grasped: valuable information should be as rich, complete, and timely as possible; unnecessary information and services, such as weather forecasts, social news, daily services, and free mailboxes Etc. should be avoided.
< Company Profile Founded in Beijing in the same city.
On March 3, 2020, Beijing time, it was officially listed on the New York Stock Exchange. This marks that Tongcheng successfully landed in the U.S. capital market and became a listed company in the field of life services!
In March, it officially reached strategic investment cooperation with Tencent Holdings. The two parties will conduct in-depth cooperation in the field of mobile Internet and other key product lines to jointly improve product performance and user experience.
Over the past eight years, following the vision of a life service platform that everyone trusts and the core value of user first, Tongcheng has been tirelessly pursuing technological innovation and broadening and deepening of service categories, relying on our rapid development For daily life needs, we will continue to provide users with local, free, real and efficient life services.
Up to now, Tongcheng's website content has covered about 3 cities across the country, and every day Tongcheng responds to massive information service requests from all over the country. Every user can find the local life services they need in the shortest time through the city's complex and meticulous service system.
In terms of product research and development, Tongcheng has been committed to listening to the voices of users and deeply exploring the potential needs of users. Under the guidance of the company's mission of making everyone's life easier through the Internet, it provides house rental and sales, job recruitment, second-hand goods, Second-hand cars, second-hand houses, merchant yellow pages, pet ticketing, travel and dating, catering and entertainment and other life services. The various life service needs of users are gathered on the efficient platform of the same city. The same city is not only a platform for information exchange, but also a one-stop life service platform.
In addition to meeting the needs of users for convenient living, Tongcheng also provides a cost-effective and efficient integrated marketing promotion channel for various merchants. Based on the Neighborhood service, we provide a variety of promotion products such as precise promotion, intelligent promotion, and top promotion.
In 2018, Tongcheng was the first to launch a consumer guarantee program in the industry. It is a set of standardized system processes that Tongcheng has built to ensure information security, financial security, and trustworthiness in the entire process from consumers seeing information to completing transactions. In the future, Tongcheng will gradually implement a consumer protection mechanism in each product section, so that Tongcheng's daily service platform will reach a level of consumer protection unprecedented in the industry, and users will be more assured and worry-free when making transactions.
Since its establishment, Tongcheng has continuously innovated and optimized the value of the platform, launched consumer protection plans, introduced guaranteed transactions, implemented advance compensation, improved mobile terminal functions, etc., making Tongcheng a life service platform that truly takes into account the basic interests of consumers. , will lead the entire life service industry from the era of quantity of information to the era of quality of security and trust.
In the future, through persistent efforts, continuous improvement of credit management mechanisms, consumer protection systems and more in-depth services, Tongcheng will definitely make everyone's life simpler and better.
Vision:
A life service platform that everyone trusts
Brand positioning:
, Make life easier
Core values:
User first, active collaboration, simplicity, credibility, entrepreneurship, learning and growth
Points: Be honest about complaints and injustices, and be able to respond promptly and effectively. Actively and proactively solve problems for users during work
Points: In the process of communicating with users, even if it is not their own responsibility, they do not shirk and focus on long-term and essential indicators, and do not only focus on the interests of users
: Think about problems from the perspective of users, and ultimately achieve the satisfaction of both users and the company: have a sense of advanced service and nip problems in the bud. < Briefly credible:
Points: Honest and decent, do not take actions that harm the company's interests
Points: Frank communication, not dealing with people, not forming cliques, not engaging in political struggles, and being able to accept criticism and opposition Formalism, seeking truth from facts, not only superiority, no superiors and subordinates in the professional field, able to say no to leaders, and respond to negative information in a timely manner
Points: fully discuss before making a decision, resolutely implement it after making the decision, and proactively solve problems
Points: Trust partners, treat other teams with good intentions and trustworthy conditions, not afraid of suffering
Points: Make overall plans, do not care about team and personal gains and losses, and can convey positive energy to the team and others both up and down< Automatic collaboration :
Points: Give timely and clear responses to the needs raised by others
Points: Actively participate in comments on relevant departmental affairs and give constructive opinions
Points: Respond promptly When others are in need, even if it is not their own problem, they will still proactively help other departments solve their problems
Points: When resources or goals conflict with other departments, they can take the initiative to put themselves in perspective and, if necessary, He also uses his own resources to maximize overall interests
Points: Taking the company's goals as the highest goal, he can take the initiative to take on more tasks and make outstanding contributions. < Entrepreneurial spirit:
Points: Maintain enthusiasm at all times, be positive and optimistic when facing problems and setbacks
Points: Promote work tasks quickly, be results-oriented
Points: Have the courage to make plans and take responsibility for business problems Corresponding responsibilities
Points: Maintain a sense of crisis at all times, understand user needs, and have constructive opinions on the company's various management/product innovation
Points: Have a strong sense of ownership and do not care about personal gains and losses.
Points: Have a strong desire for growth and an open mind, and can correct mistakes in the work after others point them out. Rapid improvement, the same mistakes do not occur repeatedly
Points: Good at summarizing experience in work, continuous practice, and necessary sharing
Points: Embrace change, constantly set higher goals, and actively ask for responsibility More job responsibilities and even job rotation in different positions
Points: Refining methodologies to cultivate more high-performance, high-ability talents for the company in the future.
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