Year1
- 主用功率：
- 300KW
- 备用功率：
- 330KW
- 发动机品牌：
- 康明斯
In order to further standardize enterprise quality management, raise enterprise quality requirements and management levels to a new level, enhance market competitiveness, strive to integrate with international standards, and actively participate in the international economic cycle. In accordance with the B/-- standard, the company has established and improved a quality management system with the manager as the top manager, deputy managers with divided responsibilities, clear responsibilities and authorities, and clear mutual relationships. It implements full-person and full-process control to reduce the unqualified rate. We produce products that meet customer needs and requirements, and have more than 20 service outlets in various provinces, municipalities, and autonomous regions across the country to provide customers with high-quality services in a timely and thoughtful manner.
The main sub-processes and sequences in the product realization process are as follows:
Customer and product requirements review rrr Raw material procurement and verification rrr Parts processing rrr Complete assembly rr Electrical installation rr Cleaning and painting rr Quality inspection rr Packaging rr Transportation (Ex-factory)
The company's quality policy is to strive for survival, strict management, excellence, and practice high quality. It takes the first-time inspection pass rate of the factory products as its quality policy and the customer satisfaction rate for the company's products and services as its quality policy. It will always be We adhere to our customer-first service commitment and try our best to review the effectiveness and applicability of the company's quality system within the specified deadline to ensure that the quality system operates continuously and effectively.
Guarantee Commitment
Thank you for choosing to use Zhengchi brand series diesel generator sets. When you choose to use Zhengchi diesel generator sets, you can also enjoy the best after-sales service and genuine spare parts supply provided by Zhengchi.
Our maintenance engineers and experienced professional maintenance technicians will strictly abide by the content, plans, and commitments involved in our company's service guarantee, and provide you with complete technical support and application of diesel generator sets.
Factory after-sales service always aims at quality first and customer first to reduce the expensive cost of your downtime. We can confirm the inventory of infrequently used or urgently needed spare parts in a short period of time, and can order and supply them in time to ensure that the spare parts you need are in place when you need them most.
Yangzhou Zhengchi Power Diesel Generator Co., Ltd. strictly implements: quality management system standard requirements to ensure that it provides users with high-quality and qualified products.
Preferential conditions
Free equipment installation and debugging for the user unit.
, Provide product technical consultation and technical services to users free of charge.
, Provide technical information to customers free of charge.
, provide users with free training on operation and maintenance electricians.
After-sales Service Commitment
1. Years, Scope, Warranty Conditions
Three guarantees will be implemented for the quality of the products provided, and the period will be one year or more from the date when both parties sign the acceptance certificate. Accumulated working hours (whichever comes first). Within the quality guarantee period, the winning bidder will provide free after-sales warranty for the equipment it provides. The unit provides lifetime after-sales guarantee, and only maintenance costs will be charged after the quality guarantee period. All genuine spare parts guaranteed to be available at the lowest prices at all times. If there are manufacturing defects and quality problems during the three-guarantee period, the company will be responsible for providing accessories and all service costs. If the equipment is damaged due to improper use by the user or man-made damage, the user shall bear the cost of repair parts and labor costs. For damage outside the three-guarantee period, our company will promptly replace it and only charge cost and a small amount of maintenance fees.
2. Problems and troubleshooting speed
When receiving a maintenance notification from the user, the after-sales service department will dispatch engineering and technical personnel within hours to arrive at the location of the equipment to be repaired as soon as possible (depending on the distance) Far and near, usually hours, at the latest hours), so that users can resume use as soon as possible.
The after-sales service department will complete the mechanical failures caused by the machinery within hours, including its cooling system, oil system, fuel system, and exhaust system. The after-sales service department will complete the electrical failures caused by the electrical control part within hours. Failure caused by the startup part is completed within.
The after-sales service department will establish the user's technical file, regularly or irregularly consult and understand the usage status of the user's equipment, so as to keep your diesel generator set in a good standby state.
3. Commitments related to after-sales service
The users we serve are the end users of Zhengchi diesel generator sets.
When you start to purchase power generation equipment or you are using a generator set, we provide system and extensive technical services
. Free consultation on a generator set that meets your specifications.
We will help inspect and position the generator set you purchased from the date of ordering to ensure that your generator set
can be put into normal operation in the shortest possible time.
, train technical personnel for you free of charge.
Provide preventive maintenance and repairs to keep your operating costs under control.
We provide a large number of spare parts and accessories, and maintenance engineers are always available to provide you with technical assistance.
Provide free machine room design, power distribution design, and application specifications for diesel generator sets.
4. Zhengchi after-sales service organization
Our company has maintenance service outlets in various regions across the country. Maintenance problems of user units in various regions across the country are assigned by the company to the after-sales service department for direct handling. Hourly after-sales service hotline :.
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