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1. What can we bring to our customers? How can we help you solve the customer service issue that concerns you most?
.You no longer have to worry about recruiting qualified and satisfactory customer service, the cost of professional customer service is high, you no longer have to spend money on improving the office environment and equipment, and you no longer have to worry about how to train and retain good customer service. No more worries about customer service scheduling and management. No more heartache over idle customer service costs during the off-season.
We provide customer service with an open office environment of 1,000 square meters. The customer service is highly professional and has rich practical experience in Taobao. The company also continuously trains customer service within the company, strives for excellence, and provides uninterrupted service throughout the month and around the clock. Don’t let your store miss any orders. At the same time, we will reasonably arrange the number of customer service services for customers based on the volume of inquiries during off-peak and peak seasons.
.How do you manage and control customer service to us? How do you know what problems exist in the store and need to be adjusted and improved? How do you know the working status and effectiveness of our customer service?
Dear, our customer service here will contact you immediately if buyers feedback during the service process. You can make corresponding adjustments in the shortest time. If the problem is large, we will make it into a form and send it to you. You check.
Our company has clear assessment indicators, reward and punishment systems for customer service. At the same time, cooperating customers can see the working status and effectiveness of customer service through the data of the performance software. Whether it is good or not, the data speaks for itself. At the same time, if there is any dissatisfaction or need for us to adjust, we will make adjustments as soon as possible.
If you want to know the specific situation, please contact me directly Mr. Liu’s contact information