Gree Central Air Conditioning After-Sales Service Center>Longhua New District>Official website welcomes you

(Longhua New District After-sales Service Department)
. Gree after-sales hotline
. Gree after-sales outlets



. ) 〖Service Commitment
. ) 〗
. )
. Carry out maintenance according to maintenance procedures and operating regulations to ensure maintenance quality.
Check the quality of accessories and eliminate the use of fake and inferior accessories as well as used accessories.
The service hotline is manned every hour and responds within minutes. The maintenance workshop and front desk will not be closed during holidays to ensure that users can be repaired at any time. A maintenance system has been established to set up a repair team in time and can arrive at the site for repairs at any time.
In terms of fees, we strictly implement the charging standards of the Municipal Price Bureau and our company, do not exaggerate faults, and prevent arbitrary charges.
The machines repaired by our center are all under strict warranty. If the same fault occurs during the warranty period, it will be repaired again free of charge. One month warranty for repairs and one month for spare parts. Prepare
If there is a quality problem, our center will be responsible for repair.
If you have had your machine repaired in our center, you can enjoy half-price repair fees when your machine is repaired again by our company with the charge receipt and warranty certificate.
) (
, ) )
, ) Regularly conduct inspections on the use of machines that have been repaired by our company and the quality of our company’s services
to report on user satisfaction rates and establish user base. Satisfaction rate table.
Improper damage
. Damage caused by failure to prevent or maintain timely due to harsh environment
Damage caused by disassembly or movement by non-professionals
We cannot provide warranty card certificates and valid purchase voucher
Valid vouchers and warranty certificates do not match or have been altered
Damages caused by force majeure factors such as local wars or natural disasters

, ) Poor cooling caused by natural consumption of refrigerant
, ) type of fault

, ) Host failure caused by the harsh environment of the outdoor machine and
, ) Capacitors and peripherals caused by poor heat dissipation
, ) Component thermal damage
. 婩) Disposal products, products that have exceeded the warranty period
) 〖Repair process
) 〗
., call the maintenance phone number, Make an appointment to register for door-to-door maintenance
. Describe the air conditioner
fault phenomenon or fault display code,
and the approximate model of the air conditioner. Leave your contact information, detailed address, and preferred on-site repair time.
, the maintenance technician
Contact the door
(I will call you minutes and hours in advance
)
After coming to the door, ask about the recent usage and fault symptoms, and then step by step
/>Troubleshoot machine faults
. After checking the fault, we will report to you the cost of repairing the fault before repairing it, so that you can be aware of it. If you think the repair value has exceeded, you can also give up the repair. We only charge a door-to-door inspection fee of RMB.
., after the repair is completed, clean up the repair site.
You can check the power-on test first until you are satisfied. The maintenance technician will issue a warranty certificate and let you know the cause of the failure and how to better prevent it.
. ,
Listen to customer opinions to make our service better. Say goodbye politely and hope to serve you again next time

., the machine has been repaired
and is under warranty. When your
air conditioner
has the same fault again during the warranty period
,
please disconnect the power and contact our
repair
telephone number in time, We arranged for the master to come to repair again.
. ', bold type)

. ', bold type) We do not seek profit, but we seek better service. We are here to serve you wholeheartedly in spring, summer, autumn and winter

' ) Central air conditioning after-sales
, ) hotline