Year1
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|Lidian Software Customer Management
The first thing you do when you go to work every day is to open Lidian Software
[Introduction to Customer Management of Lidian Software]
(For more information, please visit Lidian Software Website)
Harvey McKay, a world-famous customer relationship expert, shared that one of his tips for closing customers is to build and master customer files.
In the process of managing customer information, are you troubled by the following problems?
When a salesperson leaves, the customer information is taken away, but the company does not have this customer information, making it impossible to continue tracking and causing the loss of customers.
When the salesperson leaves or the job changes and needs to be handed over, I realize how difficult the handover is. Either I lose this thing or forget that, let alone the salesperson hiding it.
. The salesperson took the customer information to the competitor?
. I have been following a customer for a long time, and there have been several salespeople in the process. Who still remembers when and who the customer was with? What did you talk about? What information were given? What conditions were promised?
Customer information is scattered and scattered, and information cannot be shared. Stories about bumping orders and cheating orders often occur among salesmen, causing distrust and non-cooperation among the sales team, a waste of company resources, damage to the company's image, and even being lost to competitors. use.
Business experts control a large amount of the company's customer resources to increase their negotiating power or even threaten them, or attempt to change jobs, or deliberately go it alone, or control accounts, etc.
. The customer file information among the relevant departments is not unified and updated in a timely manner, resulting in data inaccuracy.
, We all know that customers are important assets of the company, but there is no convenient, unified, effective and scientific system to manage customer classification, customer distribution, customer value, etc.
, Find customer information It’s very inconvenient
Some customers ask different people in the company for quotations. Is there any embarrassment of different quotations?
. The new salesperson can’t figure out who is the main decision-maker at the customer’s end, and who will affect the decision-making? Who is
The company often holds various marketing activities, but does not know how to filter target customers. It sends information to all customers every time, spending a lot of money, but the effect is not good.
In the Lidian software
, detailed information of each customer (including basic information, contact person and contact information, personal information of the contact person, the entire sales tracking process, emails, text messages, etc., historical transactions situation, related documents, etc.) are all recorded in Lidian software. From now on, you no longer have to worry about salesmen leaving and taking away customers. You no longer have to worry about threats from capable people. You don’t have to think about work handover issues. You don’t have to worry about forgetting something. New salesmen can also be like old salesmen. Take everything in stride.
Each customer has a complete and unified file. Information is no longer independent between departments and cannot be shared with each other. Customer information has truly become the company's assets.
The system has a complete permission setting function to ensure that everyone can only see the content they should see and prevent data leakage.
The system automatically checks existing customer information, effectively preventing multiple salespeople from repeatedly contacting a customer.
, Customizable customer classification, you can quickly and flexibly search customer information according to a variety of conditions.
The system automatically records emails and text messages exchanged with customers.
When a customer makes an inquiry, the system automatically lists the details of previous quotations for this customer to ensure that there will be no awkward quotations and avoid giving the customer a bad impression of being untrustworthy, irregular, and unreasonable.
, customer grouping, and contact grouping functions make customer management work more flexible and convenient.
Automatically remind customers of important anniversaries, and support batch sending of emails and batch sending of text messages.
, Support the import of external customer data (two formats) and support data export.
, customer value analysis, customer classification, distribution statistical analysis, salesperson new customer information statistics, etc.
, social relationships of contacts that can be used
, printable envelope labels
[Overview of Lidian Software]
Lidian Software is a set of customer and sales management software for small and medium-sized enterprises. Based on traditional software and combined with the actual needs of enterprises, we have added supply and demand information release and maintenance tools and enterprise directory search Tools, Lidian software, one set is worth three sets.
Lidian software customer management, business opportunity management, competition management, knowledge management, inventory management, sales management and statistics, delivery management, payment collection, expense approval and reimbursement, business reminders, etc.
Main tools for supply and demand information release and maintenance It includes information title combination tools, information material combination/title matching tools, information limit word sensitive word filtering tools, website management (refresh, tag classification, inclusion rate), information release and inclusion statistical functions, etc.
Lidian business directory search software is a customer information search software and business directory search software specially launched for Lidian software users. The search results are directly entered into the customer resource library of Lidian software and automatically removed.
Lidian Software provides a free trial version. If you are satisfied with the trial, you can purchase it.
[Features of Lidian software]
High cost performance, saving investment, one-time payment, long-term use. As the business expands and the number of people increases, the number of licenses can be increased at any time.
, Lidian software supports multi-language versions and supports users.
, Zero risk, free trial, pay only if you are satisfied
[Lidian Software Consulting]
, I want to change some text in the software, such as changing the address to a shipping address, is it okay? How to do it?
Yes, using the self-service translation function of Lidian software, users can change the text by themselves.
[Sharing Moment]
There are three rules to increase sales: focus on your important customers, the second is to be more focused, and the third is to be more focused.
[I want to try Lidian software for free]
Lidian software provides unlimited free download and trial. If you are satisfied with the trial, you can purchase it. Open the Lidian Software website (search Lidian Software), download the trial channel, fill in the trial information, and then wait for our notification email.
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