Jiaxing Anti-Counterfeiting Company Consumer Dispute Complaint Rights Protection Jiaxing Anti-Counterfeiting Lawyer

Jiaxing Anti-Counterfeiting Company Consumer Dispute Complaints and Rights Protection Jiaxing Anti-Counterfeiting Lawyers
Jiaxing Anti-Counterfeiting Company has jointly built an anti-counterfeiting team, and the nationwide anti-counterfeiting team has begun to show results
Not long ago, Taobao, my country's largest online retail platform, announced to the public Announced that it will invest 100 million yuan to combat counterfeit goods, establish an honest and safe online shopping system, and encourage users and brand manufacturers to participate in the fight against counterfeiting. According to reports, since the launch of the anti-counterfeiting campaign, nearly 200 emails reporting infringement and counterfeit products have been received, and relevant departments have followed up and dealt with them. In addition, the anti-counterfeiting campaign has received DD. Not long ago, Taobao, my country's largest online retail platform, announced that it would invest 100 million yuan to combat counterfeit goods, establish an honest and safe online shopping system, and encourage users and brand manufacturers to participate in the fight against counterfeiting. According to reports, since the launch of the anti-counterfeiting campaign, nearly 200 emails reporting infringement and counterfeit products have been received, and relevant departments have followed up and dealt with them. In addition, the anti-counterfeiting campaign has received support from many well-known manufacturers such as DD, Li Ning, and etc. At the same time, Taobao also calls on more and more manufacturers to participate in anti-counterfeiting activities to protect consumers and their own rights and interests, and jointly create a healthy, honest and pure online shopping ecosystem.
In the reporting emails, nearly 80% of users reported transaction disputes during and after sales. In terms of sales, some consumers think it is fake when inspecting the goods, or have different opinions on the processing results. After-sales disputes are that there is no problem with the product that consumers receive, but problems occur soon after using it, and some consumers think that the product is fake. It was a fake and the goods were returned but the store owner refused to give a refund. According to the relevant person in charge, in response to reports of counterfeit goods, a professional team has promptly followed up and handled various disputes arising from the transaction process, which will be handled by the transaction department full-time.
Nearly 10% of the feedback focused on reports of brand infringement and counterfeit and shoddy products, some of which were postponed due to lack of relevant evidence. In the field of intellectual property, Taobao has received complaints from Fenghua Ear Bath and Mary Kay. The anti-counterfeiting team will further handle the complaints and submit the relevant information to government functional departments, and work with relevant departments to take further anti-counterfeiting measures.
Many internationally renowned manufacturers have settled in Taobao Mall and have achieved fruitful results in product promotion and economic benefits. Tao, the person in charge of anti-counterfeiting at Yichun Group, highly praised Taobao’s efficiency and attitude in combating counterfeit goods. Tao said that regarding the phenomenon of pure brand counterfeiting on the Internet, we have been working with Taobao to crack down on counterfeiting. Officially, it is because of e-commerce platforms like Taobao that have stepped forward to protect the legitimate rights and interests of genuine manufacturers. He hopes that more and more companies will participate in Taobao’s anti-counterfeiting activities.
The relevant person in charge of Taobao said that the fight against counterfeiting requires the assistance of brand companies because they are better able to discover clues about the production and sale of counterfeit goods and can provide favorable evidence. Through the industrial and commercial departments, brand companies, consumers and Taobao The anti-counterfeiting team formed will be more effective and leave counterfeit goods with nowhere to escape.
Knowledge related to consumer rights protection, recommended reading for counterfeiting and infringement
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What is an online anti-counterfeiting group
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After more than ten years of professional anti-counterfeiting accumulation, the Xiangjun anti-counterfeiting team has become a domestic leader in providing one-stop legal services. Comprehensive institution. The company has an experienced investigation team and a consultant team with legal professional background, as well as a team of lawyers with deep legal practical experience and legal theory. Xiangjun progresses together with the world in the information age, constantly innovates research methods and concepts, and provides customized and exclusive investigation services for different customer groups.