Nanhao online marking after-sales service

Online marking system software
After-sales service
Nanhao Company adheres to the tenet of technology-based, product-based, and service-based business, and attaches great importance to pre-sales, sales, and after-sales services. Nanhao Company has a group of technical teams with excellent technical quality, strong sense of responsibility, hard work and hard work. They have accumulated rich experience and won the trust and appreciation of the majority of users.
The complete software system and high-quality services allow you to sit back and relax while using our company's software. We will do our best to train software users. The simple and clear operation of the software system will make it easy for you to use. We provide annual after-sales service and long-term free remote technical support, including code upgrades and version upgrades of the software system.
, Preliminary training
After customers purchase our company's products, we will provide customers with detailed usage training, including examination management and examination implementation plans using online marking methods, system operation training, As well as the basic content of hardware operation and maintenance, until the staff is fully familiar with the entire workflow.
, Three-year free upgrade and maintenance service
Nanhao Scan Online Grading Software System (excluding high-speed scanner) will provide free system upgrade and maintenance service for one year from the date of acceptance. During this period, no matter what happens, In case of software problems, our company provides network remote assistance or door-to-door service.
, telephone and network support
If a user encounters a problem while using the software, please notify our company by phone in a timely manner. After receiving the customer's software failure notification, our company responds within hours, provides telephone and network remote assistance, and provides free on-site maintenance when necessary to ensure the normal use of the purchased software system.
, On-site support
When receiving notification of a customer's use failure or urgent need for training, if the telephone and network remote assistance is ineffective or the customer requires on-site support, our company will arrive at the site within hours. , providing on-site support to ensure normal use.
, Regular return visits
The after-sales maintenance team will arrange for engineers to pay regular visits to customers to check the working condition of the system, perform routine maintenance and assist customers in completing other technical work to ensure the normal operation of the system.
, Provide lifetime free remote maintenance
Provide customers with long-term technical consultation and system support, and provide customers with lifetime free error-correcting maintenance and upgrade services (upgrades do not include expansion of the number of end users).
Add report-related functions for free according to the actual situation of the school
Nanhao Online Marking has a complete student performance database, and all reports needed by the school can be added for free.
To choose Nanhao’s online marking, please call. Manager Feng is welcome to call for consultation.