Correctly understand the intent of the new ISO9001:2015 standard

Shenzhen Ruiding Enterprise Management Consulting Co., Ltd. correctly understands the intention of the new version of the standard
The International Standards Organization (, abbreviation) recently published a guidance document, " ". There is a normative annex in this guidance document called "Attachment" ( ). This "Attachment" is actually a standard template for a management system standard ( ), that is, a standard standard. In accordance with the requirements of the International Standards Organization, all future management system standards, such as those we are familiar with, will be rewritten in accordance with the requirements of the "Annex" when revised in the future. The new version of the international quality management system standard has been planned to consider and adopt the appendix as a high-level framework and common language.
The purpose of the International Standards Organization's "Annex" is to alleviate the inconsistency of various management system standards. This is not only conducive to the implementation of management system standards, but also establishes a standard template for the formulation of consistent management system standards in the future.
As a management system standard template, the "Attachment" contains two aspects: standardized management system standard general terminology and standardized management system standard general structure.
The "Attachment" lists a term as a general term for management system standards, including organizational stakeholders, policies, management system goals, risks, etc. The most notable of these is risk. Risk is noteworthy because for the first time in history it has entered common terms. Since these common terms are used in all management system standards, the entry of risk into common terms signals the emphasis on risk and the emphasis on risk in all management system standards. For example, in Chapter 6 of the Annex, which specifically discusses plans, it is clearly required that plans should consider risks and take measures to deal with related risks.
The structure of the management system standard proposed in the "Annex" is a high-level structure. Specifically, according to the "Annex", a management system standard, in addition to the introduction, should include chapters, namely
Chapter 1 Scope
Chapter 2 Normative Reference Documents ( )
Third Chapter Terms and Definitions ( )
Chapter 4 Organizational Environment ( )
Chapter 5 Leadership
Chapter 6 Planning
Chapter 7 Support
Chapter 8 Operation
Chapter 9 Performance Evaluation ( )
Chapter 10 Improvement
For the content of each chapter of the management system standard, the "Annex" puts forward some general requirements. For example, the plan mentioned earlier should include requirements for how to respond to risks.
The most fundamental reason why management systems can continue to develop and gain global adoption is their applicability and relevance, and their support for new management ideas. Relevance means that the management system has the demonstrated ability to play a key role in company performance and its ability to successfully manage risks.
We feel it is our responsibility to help our clients understand what these changes mean for their companies and their management systems. And as the standards revision process progresses, this will be a key area of focus for us. We need to help organizations of any size understand the impact of these changes. The latest draft raises some interesting questions
How do system managers need to change or acquire relevant knowledge and skills?
What does this mean for auditor competency requirements?
Are traditional audit methods still applicable? Need changes or additions?
Will the length of the review be affected?
Obviously the revision process still has a long way to go and the requirements will be continuously reviewed and revised through soliciting opinions, but the purpose has gradually become clear.
With this version being hailed as an important release by the standards writers, the industry should now take action by considering the extent of the likely changes, what they mean for users around the world, and what should remain the same and what should change for the third-party certification industry. Understand the potential impact.
We should note that a lot of content has changed since the major revision last year. The development of technology, the emergence of the BRIC countries (Brazil, Russia, India and China) and the occurrence of world events whether natural or man-made, all these factors influence our thinking on the question What is important to business and organizations? Standards writers now have the difficult task of constructing a set of requirements that are applicable today and at least into the future.
Comments on the version will be closed on day, month, year, and committee members and their respective national committees will be notified.
[Correctly understand the intention of the new version of the standard]
In the new version (draft) standard, we will no longer see the "Quality Manual" and "Procedure Documents", which are the most difficult-to-understand document forms for Chinese people, and they will be used uniformly Documented information takes its place. The word record is no longer found throughout the article, and is replaced by evidence of the results of the activity.
The new (draft) standard requires a large amount of space to document the information (evidence) of activity results! Note that this must not be taken out of context and understood as documented information (evidence) of activities. For example, the review of the requirements related to products and services in the new version (draft) of the standard clauses still emphasizes that the information on the review results should be documented. The new version (draft) of the standard clauses. The control types and procedures of external suppliers still emphasizes that the information on the evaluation results should be documented. The new version (draft) ) Standard clause management review still emphasizes the evidence of management review results. Data analysis and evaluation of the new version (draft) standard clause still emphasizes data analysis and evaluation results
It should also be emphasized that, like the old version, the new version (draft) standard Almost every clause uses verbs, such as review, verification, confirmation, etc. In other words, the new version (draft) standard still focuses on whether you have taken action (that is, hard work will prosper the country). The absence of the word "record" throughout the entire article is proof of this! Therefore, pay attention to the existence and effectiveness of actions. The new version is further enhanced than the old version!
The core and essence of the new version (draft) standard has been raised to prevention, that is, prevention of errors in advance and prevention (risk) in order to reduce unexpected impacts. Its core keywords are first. Optional risk response measures include risk avoidance, risk reduction, risk acceptance, etc. Looking forward to the development of quality standards, it can be determined that quality management activities are no longer just certification, but a tool that can actually help organizations achieve long-term success. In other words, the key to judging the success of an organization's quality management system is whether prevention is in place!
At the beginning, most Chinese companies were still willing to purchase consulting services at high prices in order to achieve the desired results through solid operation. However, for a long time, due to the out-of-context and formalization of standard understanding, companies have been put under heavy shackles. After producing a large number of worthless and meaningless records and becoming a redundant burden, companies have become less and less confident. ! Then who else is willing to use it as a tool? How can it serve as a model for other companies? A single spark can start a prairie fire. If during the consultation, there is no and no ability to teach the enterprise error-proofing techniques during the audit, nor can it guide the enterprise to find prevention methods and approaches, and there is still no ability to deliver the key to prevention, then effectiveness will be out of the question! Without a spark, there is no way to start a prairie fire!
We look forward to in-depth communication with authorities in the certification industry, auditors, consultants, trainers, and quality management experts to discuss the true intentions of the new version of the standards, abandon formality, and strive for effectiveness! We will regularly disclose the latest trends and training information on the new version of standards to all walks of life.