West Air service phone number

West Air service hotline: National toll-free customer service hotline: Hotel, rebooking, refund/customer service hotline accepts reservations, rebooking, rescheduling, refunds, price inquiries, itinerary printing, baggage check-in, business processing, etc. .
Civil Aviation Administration of China Co., Ltd. is the main air transport company under the Civil Aviation Administration of China. It is headquartered in Guangzhou. It has a blue vertical tail with red kapok as its company logo. There are branches in Xinjiang, northern Beijing, Shenzhen, Hainan, Heilongjiang, Jilin, Dalian, Henan, Hubei, Hunan, Guangxi, Zhuhai Helicopter and other holding subsidiaries such as Xiamen Airlines, Shantou Airlines, Guizhou Airlines, Zhuhai Airlines, Chongqing Airlines and other holding subsidiaries have set up bases in Shanghai, Xi'an, Chengdu, Hangzhou, Nanjing, Taipei and other places. It has a domestic sales department and overseas offices in Singapore, Tokyo, Seoul, Dubai, Amsterdam, Paris, Los Angeles, Sydney, Lagos, New York, London, Vancouver, Dubai, and Brisbane.
Civil Aviation Administration of China Ltd. is China's airline with the largest number of transport aircraft and the most developed route network and the largest annual passenger volume. Currently, China Southern operates passenger and cargo transport aircraft including Boeing and Airbus. It has formed a hub with Guangzhou and Beijing as the central hub, densely covering the country and fully radiating to Asia. It cooperates closely with SkyTeam members and has a route network that reaches destinations around the world. , connecting countries and regions and reaching major cities around the world.
In 2018, China Southern Airlines carried nearly 10,000 passengers, ranking fourth in the world and first in Asia. It is the only Chinese airline in Asia to be among the top five airlines in the world. China Southern Airlines has ranked first among domestic airlines in terms of passenger traffic for consecutive years. First of all, it is the only domestic airline to enter the top ten in the world for civil aviation passenger transport for the consecutive year.
As of 2020, China Southern Airlines has accumulated 10,000 hours of safe flight, maintained an air defense safety record for 3 months, safely transported passengers, and has a safety management level that is second to none in the domestic civil aviation industry and is also in a leading position internationally. . On the day of the year, China Southern Airlines won the Five-Star Flight Safety Award, the highest award for flight safety issued by the Civil Aviation Administration of China, becoming the airline that has maintained a safety record for the longest time.
Civil Aviation Administration of China Limited adheres to the core value of safety first and has a solid safety foundation. It has outstanding flight capabilities and has many outstanding pilots. It is currently the only airline in China that has the ability to independently train pilots. The flight training center established in joint venture with a world-renowned flight simulator manufacturer is the largest flight training center maintenance center in Asia. It has strong strength. Its subsidiary Guangzhou Aircraft Maintenance Engineering Co., Ltd. has built the largest aircraft maintenance hangar in Asia. China Southern Airlines and a German company have jointly built the country's largest aviation engine maintenance base with the highest maintenance level. The guarantee system is complete, and it has won the second prize of the National Science and Technology Progress Award. The flight operation control system and the engine performance monitoring system, which also won the second prize of the National Science and Technology Progress Award, are the most advanced systems in the domestic aviation industry. In 2016, it won the China Civil Aviation Safety Annual Prize Award for the fifth time.
Civil Aviation Administration of China Limited is committed to customer first and is committed to meeting and exceeding customer expectations by providing reliable, punctual and convenient high-quality services. The Pearl Club is the frequent flyer club with the most opportunities to accumulate mileage and the fastest value-added with over 10,000 members. There is a dedicated terminal building at Beijing Capital Airport, Xi'an Xianyang Airport, and Urumqi Diwopu Airport. Launched China's first e-ticket, and took the lead in providing e-ticket online check-in and mobile check-in services. Sky Pearl frequent flyer service, ground first class business class VIP room service, China Southern Airlines transfer service, China Southern Airlines five-star diamond sales service hotline and many other services are in a leading position in the domestic civil aviation system. The company has been awarded the honor of China's Best Airline by many organizations, and in August 2018, it received the Five-Star Diamond Award for Global Quality Service Honors from the American Association for Quality Service Science.
The Civil Aviation Administration of China Co., Ltd. is developing rapidly. In 2009, China Southern Airlines was listed simultaneously in New York and Hong Kong, and was successfully listed in China in 2018. It has jointly reorganized and held shares in a number of domestic airlines. It was the first in the country to introduce advanced passenger aircraft such as Boeing, Airbus, and Airbus. It was the first to launch computer reservations, electronic tickets and other services. It introduced and developed revenue management systems, operation control systems, financial management systems, human resources systems, freight systems, office automation systems, and other information systems that widely cover various processes. , with obvious advantages in information technology, it has built the first super cargo terminal in the country and the third largest in the world, as well as the largest aviation catering center in the country and other facilities. In March 2018, China Southern Airlines ordered an Airbus super large aircraft. In March 2018, China Southern Airlines purchased a Boeing Dreamliner, becoming the airline that purchased the most aircraft of this type in China. In 2018, China Southern Airlines ordered a Boeing freighter, marking a new step in freight development.
Main honors of China’s civil aviation industry in recent years
In 2018, it won the Peng Cup, China’s highest civil aviation safety award for five times. Ranked 2nd in the ranking
In 2018, it was rated as one of the top ten emerging third-party logistics companies in China by China Aviation Weekly
In 2017, China Southern Airlines’ Business Objective Management Project won the second prize of the 9th National Enterprise Management Modernization Innovation Achievement Award.
In 2018, it ranked first among Chinese enterprises in informatization and won the Best Informatization Performance Award
In 2015, it twice won the Best Airline Award in China from the world-renowned travel media
/> In 2017, the operation control system introduced and developed by China Southern Airlines won the second prize of the National Science and Technology Progress Award
In 2015, it won the Five-Star Diamond Award, the highest honor for global quality service issued by the American Association for Quality Service Science
"Cargo Logistics Information" (" ") magazine named the best air cargo carrier in China
On January 1, 2020, China Southern Airlines Xinjiang Branch (formerly Xinjiang Airlines) successfully achieved the anniversary of transportation flight safety, once again setting a new record for China's civil aviation transportation. The highest record of flight safety
In 2018, he won the Three-Star Flight Safety Award, the highest award for flight safety from the Civil Aviation Administration of China
On the day of the year, he won the Four-Star Flight Safety Award, the highest award for flight safety from the Civil Aviation Administration of China
On the day of the year, at the Forum on Corporate Social Responsibility and Building a Harmonious Society sponsored by Xinhua News Agency, China Southern Airlines was awarded the Outstanding Contribution Award for Corporate Social Responsibility
In the month of the year, China Southern Airlines was awarded the title of Best Employer of the Year.
On the day of the year, the company won the Customer Satisfaction Quality Award, the highest service award in China's civil aviation, in the annual Passenger Talk Civil Aviation event.
On 2019-01-09, it was rated as China's Best Business Class Airline of the Year by an internationally renowned travel media magazine.
On March 1, 2019, China Southern Airlines won the Five-Star Flight Safety Award, the highest award for flight safety issued by the Civil Aviation Administration of China, becoming the airline that has maintained safety records for the longest time.
Tickets can be delivered to your door for free at the address of the customer who booked the tickets. Tickets can be collected directly at the station with the valid identity of the booking customer and customer order number.
Special statement: Please abide by the company's rules and regulations, and all users who consult and accept business must abide by the procedures.
Please abide by the electronic ticket rules and regulations of the Passenger Transport Department of the Passenger Transport Bureau.
All users who book tickets must provide the real and valid boarding person or valid and contact information.
The staff will successfully place an order for your electronic ticket, and then provide you with the account designated by the Passenger Transport Department of the Passenger Transport Bureau to pay the ticket.
After we receive the ticket payment, we will send you your electronic ticket order number by email or other methods.
You can check your boarding information online based on the electronic ticket order number issued to you.
Passengers who book tickets must present their ticket validly in person and go to the station to pick up the ticket 10 minutes in advance.
Passengers must pay the ticket and place an order within minutes, otherwise the system will freeze or cancel your reservation. Our company's special price center has recently launched special prices with the lowest discounts for each train line
The passenger terminal company has begun to try electronic Business operation model, set up professional departments to operate online business.
After more than a year of exploration and experimentation, the volume of online business transactions began to increase rapidly since 2008. The passenger terminal mainly focuses on travel ordering, and also operates hotel and hotel booking business.
In March 2018, the Passenger Terminal Company tried to launch a new travel booking model, the Passenger Terminal Electronic Ticket, which specially opened up some travel routes and paid online to enjoy a discount of up to 10 yuan
to attract tourists to order travel online. . This move aims to provide tourists with a one-stop travel booking service from booking to payment without leaving home. It is understood that electronic tickets at passenger terminals are convenient and fast.
After the online payment service for electronic tickets is opened, passengers only need to book and write an order with the customer service staff through the hotline, and then they can complete the booking and handle the tickets. The number of tickets is limited
Book as soon as possible! China Passenger Transport Corporation Co., Ltd. was initiated and established by China Passenger Transport Corporation, based on the original China Passenger Transport Corporation, and combined with China Northern Passenger Terminal Company
Xinjiang Passenger Terminal Company and Chongqing Passenger Terminal Company to reorganize the passenger terminal Transportation company. Our company adheres to the business philosophy of safety first, passengers first, and integrity-based
We are dedicated to providing customers with safe and satisfying services. Your satisfaction is our pursuit! I wish you and your family peace, success, good fortune and good health! Have a nice trip!