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What should I do if the money does not arrive after applying for a refund on Train.com? The customer service hotline accepts ticket changes, refunds, and ticket reservations (single tickets) return tickets) long-distance tickets) joint journey tickets) group tickets). With your valid ID card and order number, go to the window designated by the staff to pick up the ticket. After the customer pays the ticket, he must contact the ticket booking staff to verify the customer's ticket payment. Tickets can be reserved for customers. After the customer has paid for the ticket, they must contact the ticket booking staff to verify the customer's ticket payment. Register the customer's valid ID card. With the valid ID card and order number, the customer can go to the window designated by the staff to pick up the ticket, or have the ticket delivered to their door. Special statement: Please abide by the company's rules and regulations on how to make a refund on the official website. All users who inquire about the acceptance business must abide by the procedures. Please abide by the electronic ticket rules and regulations of the Passenger Transport Department of the Civil Aviation Administration of China. All users who book tickets through the official website hotline must provide a real and valid ID card and contact information. The staff successfully places an order for your electronic ticket, and then provides you with the designated account of the Ticketing Section of the Passenger Transport Department of the Civil Aviation Administration to pay the ticket. After we receive the ticket payment, we will send you your electronic ticket order number via email or SMS. You can check your boarding information on the official website or Xintianyou website according to the electronic ticket order number issued to you. Passengers who book tickets must bring their valid ID card and go to the parking lot to pick up their tickets 10 minutes in advance. Passengers must pay for the ticket and place the order within minutes, otherwise the system will freeze or cancel the electronic ticket you booked. Pay within the credit period. The payment method is bank transfer over the counter. Hangzhou Daily News (Reporter Dong Zhe, Correspondent Wen Momo) The reporter learned from the parking lot yesterday that during the Spring Festival this year, the parking lot will still use the method of telephone booking and on-site ticket collection for ticket sales. According to reports, the number of group tickets for the Spring Festival this year has increased from last year to no less than 10,000 this year. It is expected that 10,000 passengers will be sent this year, a year-on-year increase. The number of car sales points in the city has also increased from several last year to one, including one in Changping. Sales point. It is understood that the ticket sales method of telephone booking and on-site ticket collection adopted in the past two years has been recognized by all walks of life. Therefore, at Dongguan East Station during the Spring Festival this year, except for group bookings, you are welcome to call the customer service hotline. All other ticket amounts will be allocated to telephone booking. , allowing every citizen to book tickets over the phone fairly and equitably. Our company adheres to the business philosophy of safety first, passengers first, and integrity-based, and is dedicated to providing customers with safe, comfortable, and heart-warming services. Your satisfaction is our pursuit! I wish you and your family peace, success, good fortune and good health! Have a nice trip!
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