What is a catering robot? Food delivery robot manufacturer

PIR-HK：

60cm*130cm

PIR-HR：

70cm*130cm

PIR-SB：

60cm*120cm

During this May Day holiday, as always, there are many people and cars, scenic spots are making huge profits, the car market is booming, and even restaurants are crazily crowded by foodies from all walks of life. However, the reporter found in a hotpot restaurant on Songzhou Street in Baiyun District, Guangzhou that the soaring popularity did not exhaust the waiters in the store. They saw two cute talking robots constantly shuttled among the crowd serving food and water. Attracting diners to watch curiously.
The food-passing robots are cute and save manpower
On this May Day, the waiters in the store are finally not so tired. Tian Genghui, the owner of the hot pot restaurant, laughed when talking about the two food-passing robots that were just introduced in the store. Mouth. Not far away, three or four diners took out their mobile phones and were busy taking photos with the robot.
He is meters tall, with a round head, two red hearts flashing on the display screen on his face, a red welcome ribbon hanging on his chubby body, his arms stretched forward, holding a stainless steel dinner plate. Oh, why are you blocking me? I still have to work. After being blocked by a diner, the robot made a cute sound.
Boss Tian told reporters that since the two robots joined the hot pot restaurant family, the employees have imitated the movie Macau and named them Silly Qiang and Xiaoqiang respectively. The two gangsters usually line up at the window to wait. When the waiter puts the dishes on the plates in front of them and presses the table number corresponding to the remote control in their hands, the two go out to serve the dishes.
Hello, the dish you ordered has been brought to you. Please serve it yourself. There is nothing needed. Please touch my head and let me get back to work! , Huahua, who had just turned one year old, took down the dish, touched its head, and Silly Qiang walked back to the starting point along the black sensor tape on the floor.
During the May Day holiday, from 1 a.m. to 2:30 a.m., the two gangsters worked overtime and were so busy that they couldn't stop. Originally, it could work continuously for eight hours on a single charge, but now it has to be recharged whenever there is time. Boss Tian said frankly that the three-day holiday sales have at least increased.
A year ago, there were six full-time waiters in the store, but when it opened later that year, only three came back to work. Since the robots were put on duty in April, the store has not needed to hire any more people. Boss Tian calculated to reporters that one waiter would cost at least 10,000 yuan a month to cover food, accommodation and wages, and three people would have to spend more than 10,000 yuan a year. Two robots cost 10,000 yuan, plus an annual maintenance fee of 10,000 yuan. Calculated, the investment can be easily repaid within two years. According to the manufacturer, this kind of robot can be used for ten years without any problems. Robots are more practical and will not slack off or leave at will. Two robots can do the same workload as three waiters. When talking about this bold investment, Tian Genghui is full of confidence.
Robots open up a new model of parent-child experience
Why did Chaoshan Beef Hot Pot Restaurant introduce robots to join? Tian Genghui said that hot pot restaurants had just opened at the beginning of the year. Facing a market where time-honored brands are everywhere, seeking breakthroughs was the key. By chance, he saw Haidilao’s introduction of robots in the Mainland online and inspired him.
The introduction of this kind of robot service has certain requirements for restaurants. Robot delivery requires a relatively large restaurant space. The distance between tables should be at least above, and the aisles should be flat and spacious to facilitate routing and routing.
As long as the hardware meets the standards, Tian Genghui gradually discovers that the food delivery robot also contains unexpected business surprises. In just one month, he found that the number of diners coming to dine has changed from business people to families who focus on parent-child experience.
At dinner time, there was a long queue at the door of the hot pot restaurant. Different from queuing in ordinary restaurants, diners do not have to sit outside the door and wait boredly, but watch the work of the two robots.
Sister Wu and her husband, who drove over from Shunde, brought their two adorable children to try it out. The two children liked the robot very much when they saw it. They ran around and looked around, and their father kept picking up his mobile phone to take photos of them. Sister Wu kept praising the robot's creativity.
Now that family conditions have improved, more attention is paid to parent-child education. Usually, adults are busy with work and have no time to spend with their children. During weekends and long holidays, during the specific time and space of eating, the robot entertains and educates, which actually enhances the interactive communication between parents and children. As the first robot restaurant in Guangzhou, such an attempt triggered Tian Genghui to think more about parent-child themed restaurants. When the food-passing robot becomes a bond of emotional communication, an experiential service business model is quietly formed.
Diners expect more intelligent services
Many diners are eye-opening as robots can serve dishes and talk. However, some diners expect more humane and intelligent services from robots.
When delivering food, in addition to talking cutely, it would be even better if you can also sing a song cutely! Eight-year-old Xiao Yezi said excitedly.
Its body can only move forward as a whole, and its arm joints cannot move. It can only deliver food once per trip. It would be better if it could flexibly do more movements and deliver more dishes at a time as needed. La Zi’s mother suggested.
In this regard, Tian Genghui said that in more than a month, the two strong boys have completed the task well within the configurable range. Occasionally, when more than a dozen children watch and bump into each other, it will spin in circles, but it can be restored with a little debugging.
The language of the robot can be set, and some cute words from children will be considered and changed from time to time to give diners more freshness. In addition, it takes two minutes for the robot to deliver food once, and it can only follow a fixed route back to the origin. It is not flexible enough. I hope that manufacturers can develop more user-friendly functions in the future.
It is understood that new products such as cooking robots, ordering robots, and welcome robots have also appeared on the market. In this regard, Tian Genghui said that he does not rule out the introduction of cooking robots in the future. Since such robots have high space requirements, they need to be slowly adjusted. At present, he has contacted manufacturers to introduce robots like Little Wasp, which are highly entertaining and popular with children, into restaurants so that diners can feast their eyes on them.