Xingtai Kelon air conditioner after-sales service center phone number>>◇<<Official welcome

Xingtai Kelon air conditioner after-sales service telephone hourly repair hotline Our company will serve you wholeheartedly as soon as possible!
Kelon manufacturer designated after-sales maintenance Xingtai hotline
Hourly repair telephone number I believe you have made the right choice! A good life starts from Kelon Air Conditioning Begins!
Kelon has always focused on technological leadership. In 2016, it won the only National Science and Technology Progress Award in the same category in the industry for its hydrocarbon substitution manufacturing system. Kelon's high-efficiency and energy-saving air conditioners Double-Effect King and Digital Double-Effect King using Greencool refrigerants have been launched one after another. The cooling and heating energy efficiency ratios of the Digital Double-Effect King have reached the world's leading level respectively.
As the living standards of our people improve day by day, air conditioners have become an indispensable appliance in people's daily lives. As the number of users increases, air conditioner maintenance failures also increase, which brings great consequences to users' daily lives. The inconvenience! The Tianjin Air Conditioning After-sales Service Center was established in 2011. Since its establishment, it has closely focused on professional service standards, promoted the development and growth of the enterprise with my dedicated, you can rest assured service spirit, and won the market and repaid the society with an honest and pragmatic service concept. , enabling the company to develop steadily for many years in the extremely competitive home appliance market and achieve good economic and social benefits.
The maintenance personnel all have grade certificates issued by the Ministry of Labor and have many years of accumulated work experience in maintenance. Not only does he have rich experience in modern design installation, but he also has good professional qualities and a high sense of responsibility.
The maintenance service center has always been based on the purpose of serving the city and seeking trust, and the spirit of forge ahead and continuous development. As long as you call the company
Xingtai Kelon air conditioner after-sales maintenance service commitment
Strictly follow the maintenance procedures and operating procedures for maintenance to ensure maintenance quality.
Strictly control the quality of accessories and eliminate the use of fake and inferior accessories as well as waste accessories.
The service hotline is manned every hour and will respond within hours. The maintenance workshop and front desk will not be closed on holidays to ensure that users can be repaired at any time and establish a maintenance system to set up a repair team in time to arrive at the site for repairs at any time.
In terms of charging, we strictly implement the maintenance charging standards of the Municipal Price Bureau and our company, do not exaggerate faults, and prevent arbitrary charging.
Remote fault diagnosis and technical troubleshooting for out-of-town customers require quick processing of postal accessories. If out-of-town customers send their machines for repair themselves, we will expedite troubleshooting and strive to complete the repairs on the same day.
The machines repaired by our center in Xingtai Kelon Air Conditioning Repair Center will be subject to warranty, and the warranty period is one month. During the warranty period, if there are problems due to the quality of repairs or replacement parts, our center will be responsible for repairs.
Customers who have had their machines repaired at our center can enjoy half-price repair fees when they repair the machine again at our company by presenting the charge receipt and warranty certificate.
Establish a ** system to regularly understand the usage of our company's repaired machines and our company's service quality, investigate user satisfaction rates, and establish a user satisfaction rate survey form.
Announce our supervision telephone number to customers, and welcome customers and relevant departments to supervise our service work. Tianjin Air Conditioning Repair Center has a professional construction qualification certificate issued by the Ministry of Public Security and is a professional service provider for Tianjin Kelon air conditioning repair, a group member of the China Household Electrical Appliances Association.
Corporate goals of Xingtai Kelon air conditioning repair
Strive to build the Kelon air conditioning repair service brand and strengthen employees' brand service awareness.
It all depends on people. There are many changes in Kelon air conditioning repair problems. I believe there is no problem that cannot be solved! The employees of Kelon Air Conditioning Repair Center must not only be able to solve unknown problems but also solve problems that have never been encountered in a timely manner!
Attitude determines everything. , communication solves everything! Regardless of whether the problem can be solved in time. Arriving at the customer's home or company in a timely manner is the top priority. We will use an interactive approach to provide customers with the greatest possible help and support. Necessary tools and maintenance equipment will always be carried by our employees.
Hourly maintenance hotline
The door-to-door maintenance service process is as follows
The first step is to call the hotline
Our services are all over Xingtai, with branches in each district. We only charge an appropriate door-to-door fee. It is a great convenience for customers. So, when your appliance breaks down, don’t fret about it.
The second step is to register for an appointment
Describe the fault of the electrical appliance so that the appropriate person can be sent to solve your problem. You need to describe the type, brand and model of the electrical appliance, the fault phenomenon, and your contact information and address. If you can leave the driving route, we will be able to provide door-to-door service faster and more conveniently. You need to negotiate an appropriate on-site service time based on your time schedule and our scheduling arrangements.
The third step is to arrive on time
We will arrive at the designated location on time according to the scheduled door-to-door service time.
The fourth step is to check the fault
When it is convenient to turn on the machine, we will first test the fault of the electrical appliance in order to eliminate the fault symptomatically. After testing and troubleshooting, the maintenance technician found the general cause of the electrical failure.
Step 5: Determine the cost
Before formally troubleshooting, report the cause of the fault and the cost to repair the fault, so that you can be aware of it. At the same time, you may forego repairs because the price exceeds your budget. If you give up the repair, we will not charge fees unless you make an appointment in advance
Step 6 Troubleshooting
If you agree to repair, we will start to formally troubleshoot until the fault disappears. After troubleshooting, you can turn it on and check it until you are satisfied.
Step 7: Fill in the voucher
In order to solve your worries, we will leave a voucher for the services provided, which indicates the cause of the failure, repair results, repair costs, warranty time, as well as our company's service phone number and Complaint phone number. The service does not end at this step. We will also clean up the service site, such as cleaning up maintenance waste and restoring items that were moved due to previous maintenance. At this point, thank you for your support of our services! If you have other needs after air conditioning, we will continue to provide you with satisfactory services.
Step 8: Provide warranty
From the time the repair is completed, the warranty period begins. During this period, if the original fault of the electrical appliance you repaired occurs again, please call our company as soon as possible. We will provide warranty services for the repaired appliance based on your maintenance records, and we will solve your troubles as quickly as possible. !