Product Details
Shanghai Samsung Refrigerator Repair After-Sales Hotline
Samsung Refrigerator Official Website Brand, All Products % Authentic Guarantee
Shanghai Samsung Refrigerator After-Sales Repair Hotline: Brand service reaches every corner, you only need one call, we will answer all questions Solved for you in no time!
Service goal: % customer satisfaction for service defects. As long as you call the company’s hourly repair hotline, our company will serve you wholeheartedly as soon as possible!
I believe your choice is right! A good life starts with Samsung refrigerators !
As the living standards of our people improve day by day, refrigerators have become an indispensable appliance in people's daily lives. With the increase in users, refrigerator maintenance failures have also increased significantly, bringing problems to users' daily lives. What a big inconvenience! The Shanghai Samsung Refrigerator After-sales Service Center was established in 2008. Since the establishment of the Shanghai Samsung After-sales Repair Company, it has closely focused on professional service standards and promoted the development and growth of the enterprise with the service spirit of "I am attentive and you can rest assured" and with integrity and pragmatism. The service concept of winning the market and repaying society has enabled the company to develop steadily for many years in the extremely competitive home appliance market, achieving good economic benefits, media attention and recognition from customers.
The maintenance personnel all have grade certificates issued by the Ministry of Labor and have many years of accumulated work experience in maintenance. Not only does he have rich experience in on-site design and installation, he also has good professional qualities and a high sense of responsibility.
The maintenance service center has always been based on the purpose of serving the city and seeking trust, and the spirit of forge ahead and continuous development. As long as you call the company, it will be repaired on site within hours
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Shanghai Samsung Refrigerator Repair Service Commitment:
() Strictly follow maintenance procedures and operating regulations to ensure maintenance quality.
() Strictly control the quality of accessories and eliminate the use of fake and inferior accessories and waste accessories.
() The service hotline is manned every hour and will respond within hours. The maintenance workshop and front desk will not be closed on holidays to ensure that users can be repaired at any time and establish a maintenance system to set up a repair team in time to arrive at the site for repairs at any time.
() In terms of charging, we strictly abide by the maintenance charging standards of the Municipal Price Bureau and our company, do not exaggerate faults, and prevent arbitrary charging.
() Remote fault diagnosis, technical troubleshooting, and quick delivery of postal accessories for out-of-town customers. If out-of-town customers send their machines for repair themselves, we will expedite troubleshooting and strive to complete the repairs on the same day.
() All machines repaired by our center (Shanghai Samsung Refrigerator Repair Center) are subject to warranty, and the warranty period is one month. During the warranty period, if there are problems due to the quality of repairs or replacement parts, our center will be responsible for repairs.
() Customers who have had their machines repaired at our center can enjoy half-price repair fees when our company repairs the machine again with the charging receipt and warranty certificate.
() Establish a return visit system: regularly understand the use of the machines that our company has repaired and the quality of our company's services, investigate user satisfaction rates, and establish a user satisfaction rate survey form.
() Announce our supervision telephone number to customers, and welcome customers and relevant departments to supervise our service work. Shanghai Samsung Refrigerator Repair Center has a professional construction qualification certificate issued by the Ministry of Construction, and is a professional service provider for Shanghai Samsung Refrigerator Repair, a group member of the China Household Electrical Appliances Association.
The corporate goals of Shanghai Samsung refrigerator repair:
Strive to build a Samsung refrigerator repair service brand and strengthen employees' brand service awareness.
It all depends on people: Refrigerator repair problems have changed a lot. I believe there is no problem that cannot be solved! Employees at the Shanghai Samsung Refrigerator Repair Center must not only be able to solve unknown problems but also solve problems that have never been encountered before in a timely manner!
Attitude determines everything. Communication solves everything! No matter whether the problem can be solved in time or not. Arriving at the customer's home or company in a timely manner is the top priority. We will adopt an interactive approach to serve customers
Purpose: Rich experience, quality assurance, safety first, customers, comfort, peace of mind, peace of mind
1. Enterprise spirit: pioneering, innovative, realistic and enterprising
2. Enterprise policy: scientific management, quality first, quality service, reputation first
3. Enterprise goal: create a first-class brand
4. Employee purpose: to be a first-class employee
5. Service purpose: Your satisfaction is my pursuit
6. Talent concept: Only talents can be used
7. Market concept: In the operation of information, Victory thousands of miles away
8. Development philosophy: make further progress
9. Science and technology philosophy: changing with each passing day
10. Work philosophy: no rest until the goal is achieved
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