Product Details
Nanning Macro Air Source Heat Pump After-Sales Service Telephone With the spirit of enterprising and continuous development, as long as you make a phone call, our company will continue to serve you! Air source water heater repair Macro air source water heater We believe that air source water heaters are three-point products and seven-point services. What you need is not only a high-quality air source heat pump host, but also professional design and considerate services. If you are engaged in service industries such as hotels and saunas, we deeply feel that ensuring a stable supply of hot water is even more important to you. We have always been adhering to the concept of building credibility with quality and building reputation with service, and are committed to the field of heat pumps, and are willing to work hard to truly maximize the savings and added value of hot water systems.
Nanning Macro air energy water heater after-sales service scope:
Qingxiu District Jiangnan District Liangqing District Economic Development Zone High-tech Zone Certification unit Macro system franchised service, quick repair consultation and dedicated service.
Nanning Macro air source water heater after-sales maintenance service commitment:
() Strictly follow maintenance procedures and operating regulations to ensure maintenance quality.
() Strictly control the quality of accessories and eliminate the use of fake and inferior accessories and waste accessories.
() The service hotline is manned every hour and will respond within hours. The maintenance workshop and front desk will not be closed during holidays to ensure that users can be repaired at any time. A maintenance system has been established to set up a repair team in time and can arrive at the site for repairs at any time.
() In terms of charging, we strictly abide by the charging standards of the Municipal Price Bureau and our company, do not exaggerate faults, and prevent arbitrary charging.
() Remote fault diagnosis, technical troubleshooting, and quick delivery of postal accessories for out-of-town customers. If out-of-town customers send their machines for repair themselves, we will expedite troubleshooting and strive to complete the repairs on the same day.
() The machines repaired by our center (Nanning air source water heater repair) will be subject to warranty. During the warranty period, if there are problems due to the quality of repairs or replacement parts, our center will be responsible for repairs.
In view of some common faults of air-energy water heaters, Liqun Company has collected and summarized some past experiences and provided some solutions for users for your reference.
Fault 1: The unit has just been turned on and is not running
Analysis: The unit is normal. After powering on, the startup is delayed for minutes. During operation, it is artificially shut down suddenly and restarted with a delay of minutes. Solution: Normal phenomenon.
Fault 2: The heat-absorbing fins of the host are frosted
Analysis: The defrost probe is faulty or the refrigerant content is too low, or the capillary is slightly blocked, dirty or ice blocked.
Solution: Replace the defrost probe and fill it with the same type of refrigerant. If necessary, vacuum and then perform the filling operation to clean the capillary tube.
Fault 3: The fan does not rotate and the compressor is running
Analysis: The plug between the fan and the main board is loose and the amount of refrigerant is too low.
Solution: Open the upper cover of the main unit, plug in the fan connector, and fill in the same type of refrigerant. If necessary, vacuum and then perform the filling operation.
Macro's service goal: Defects, % customer satisfaction (city-wide), listen carefully, the voice of the customer
Achieve zero defect service, 100% satisfaction, answer the questions carefully, the voice of the customer.
Hourly repair phone number
Company purpose: rich experience, quality assurance, safety first, customer comfort, peace of mind, peace of mind
Corporate goals of Nanning Macro air energy water heater:
Macro Air The seasons for energy water heaters are changing, but our services remain unchanged!
Macro after-sales service phone number:
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