Product Details
Tsinghua Sunshine Solar Manufacturer’s after-sales phone number or (Nanning Office)
Nanning Tsinghua Sunshine Solar Water Heater service area:
Qingxiu District, Jiangnan District, Xingning District, Xincheng District and other district-wide services
Complaint acceptance hotline As long as you call the company's hourly repair hotline, Nanning Solar After-sales Service Telephone: Our company will serve you wholeheartedly as soon as possible! I believe you made the right choice! A good life starts with Tsinghua Sunshine Solar.
Solar service staff come to check and verify the price. If the customer feels that our quotation is unacceptable, the customer's solar power will choose not to repair it, so that the customer will not spend more money. Recently, the reporter learned that the culmination of many years of technological innovation has been launched to the market. A top-grade luxury solar energy product with both internal and external qualities, it leads consumers into the era of high-quality consumption and sets a trend benchmark in the market. The Solar After-sales Service Center was established in 2001. Since its establishment, it has closely focused on professional service standards, promoted the development and growth of the enterprise with the service spirit of "I am attentive and you can rest assured", and won the market and repay the society with r honest and pragmatic service concept, so that the enterprise In the extremely competitive home appliance market, it has developed steadily for many years and achieved good economic and social benefits. Purpose: rich experience, quality assurance, safety first, customers, comfort, peace of mind, peace of mind. Dear users, no matter what kind of products you have If you need it, as long as you call our hourly unified service hotline: we will do the rest
. Our customer service representatives will provide you with professional consultation and answers!
. We will arrange excellent service engineers from the nearest maintenance outlets to come to your door on time at the time you agreed!
3. While providing high-quality services, engineers will explain the working principle and operation process of the product to you in detail!
. At the end of the service, the engineer will take the initiative to explain the common sense of product use to you and guide you in its use!
. Your service information will be fed back to the solar energy customer service center simultaneously, and we will arrange regular return visits by customer service personnel! Solar maintenance standards, safe maintenance: implement the principle of quote first and then repair. Rapid maintenance: door-to-door maintenance, on-site inspection, on-site price verification, on-site repair. Intimate service: Provide consultation on the use, maintenance, operation and other issues of solar energy. "Gold Medal Service Warmth at Home" Safe maintenance, the city's complaint acceptance hotline (citywide) answers the customer's voice carefully to ensure zero defect service, 100% satisfaction, carefully answers the customer's voice. Safe maintenance: Strictly implement the charging standards of Nanning Municipal Price Bureau and industry associations, and charge reasonable fees. Special malfunction machine: lightning strike, external force damage, power supply abnormality, dropped, unable to be repaired by others, etc., the fee will be negotiated by the customer. Worry-free maintenance: The repaired machine provides a warranty period. If the original faulty part or the original faulty accessories are damaged, any fees will be waived
When using it in winter, you should pay attention to the following points. First, you should check the insulation pipe before winter. Whether the insulation is good, whether there are any disconnections, leaks, cracks, and whether there are traps in outdoor pipes. Second, if the pipe is equipped with a drain valve, you should immediately close the drain valve and open the hot water nozzle after using the hot water to drain the accumulated water in the upper and lower water pipes. Third, even in severe winter, if there is no water in the vacuum tube and the air is drying for more than an hour, water must not be replenished to prevent the tube from exploding. Fourth, if there is no one living in the home in the severe winter, the water in the outdoor pipes should be drained, the main water valve should be closed, and the handle of the water mixing valve should be placed in the warm water level and open. Finally, insulation measures should be taken for water pipes. If you encounter other problems, you should contact the maintenance department in time and find specialized personnel for repair.
The water coming out of the solar water heater is not hot. Reasons for the failure: there is a lot of dust deposited on the surface of the vacuum collector tube and the reflector plate or there are obstructions. The vacuum collector tube leaks and loses vacuum. The heat pipe fails? The weather is bad, the solar radiation energy is insufficient, and the temperature is biased. The low water valve is not closed tightly and is in a slow water filling or draining state. Solution to the problem: Take the following measures according to the above fault causes: Wipe off the dust on the surface of the vacuum collector tube and the reflector, remove the obstruction, replace the vacuum collector tube, replace the heat pipe, use an electric auxiliary heating device to tighten the valve so that it does not leak or check Valve quality, replace water valve parts. Solar water heater does not produce water
Hourly warranty hotline:
Cause of failure: The water in the water tank has been emptied. The pipe interface is loose or blocked. In winter, the upper and lower water pipes freeze, the vacuum collector tube is damaged, or the silicone ring falls off.
Troubleshooting methods: Add water to eliminate loose or blocked pipe joints and improve pipe insulation. At the same time, a heating tape or antifreeze should be installed and the vacuum tube or silicone ring should be replaced after checking if it is found to be true. The solar water heater does not supply water
Hourly warranty hotline:
Cause of failure: The external water supply is cut off or the water pressure is too low and the water supply pipe interface is loose or damaged. Problem and troubleshooting method: Wait until the water pressure is normal and check the maintenance pipeline. The overflow pipe of the water tank of the solar water heater does not produce water for a long time
Hourly warranty hotline:
Cause of failure: The pipeline interface is loose or blocked, the vacuum collector tube is damaged, the leaking silicone ring falls off, and water leaks. Problem and troubleshooting methods: Check and maintain the pipeline, replace the vacuum collector tube, reinstall the silica gel ring or replace the silica gel ring. Hot water comes out of the tap water pipe when the solar water heater is filled with water
Hourly warranty hotline:
Cause of failure: low tap water pressure.
Hourly warranty hotline:
Problem and troubleshooting method: Stop replenishing water and wait until the water pressure is normal before using it. The water temperature of the solar water heater alternates between hot and cold when bathing
Hourly warranty hotline:
Nanning Tsinghua Sunshine Solar Maintenance Service Telephone:
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