What is the hotline number for changing train tickets on Qunar.com?

What is the telephone number of Qunar.com’s train ticket change hotline?
Nationwide free manual customer service phone for ticket booking, change, and refund/Customer service hotline accepts booking, rebooking, rescheduling, refund, price inquiry, itinerary printing, etc.!!
The pre-sale period for booking by phone is days, and the pre-sale period at the window is days. You can basically buy tickets at the window. Booking by phone is your best choice!
Go to the staff with your valid ID and order number After picking up tickets at the designated window, the customer must contact the ticket booking staff to verify that the customer's ticket payment can reserve the ticket for the customer.
2. After the customer has paid for the ticket, he must contact the ticket booking staff to verify the customer's ticket payment. Register the customer's valid ID. With the valid ID and order number, the customer can go to the window designated by the staff to pick up the ticket, or have the ticket delivered to their door.
Special Statement
Please abide by the company's rules and regulations, and all users who consult and accept business must abide by the procedures.
Please abide by the rules and regulations for electronic tickets issued by the Passenger Transport Department of the Railway Administration.
All users who book tickets must provide real and valid documents or second-generation ID cards and contact information.
The staff will successfully place an order for your electronic ticket, and then provide you with the account designated by the Finance Department of the Ticketing Section of the Passenger Transport Department of the Railway Bureau to pay the ticket.
After we receive the ticket payment, we will send you your electronic ticket order number via email or SMS.
You can check your boarding information online based on the electronic ticket order number issued to you.
Passengers who book tickets should go to the station to pick up tickets 10 minutes in advance with their valid ID.
Passengers must pay for the ticket and place the order within minutes, otherwise the system will automatically freeze or cancel the electronic ticket you booked.
The refund payment methods within the credit period include/online banking/card transfer via China's five major banks.
Telephone refunds, rebookings, rescheduling and other services must be handled in accordance with the rules and regulations of electronic tickets of the Passenger Transport Department of the Railway Bureau after manual verification and procedures.
Domestic Daily News (Reporter Dong Zhe, Correspondent Wen Momo) The reporter learned from the railway station yesterday that during the Spring Festival this year, the railway station will still use the method of telephone booking and on-site ticket collection for ticket sales. According to reports, the number of group tickets for the Spring Festival this year has increased from last year to no less than 10,000 this year. It is expected that 10,000 passengers will be sent this year, a year-on-year increase. The city's ticket sales outlets have also increased from several last year to one, including one in Changping. Sales point. It is understood that since the ticketing method of telephone booking and on-site ticket collection used in the past two years has been recognized by all walks of life, Dongguan East Station will still use the telephone booking and on-site ticketing method for ticket sales this year. And in order to reflect the harmonious Spring Festival.
The railway station will fully embody the people-oriented concept when booking and collecting tickets. Liu Xiaoping, deputy director of the railway station, told reporters that in terms of ticket sales, the station will mainly adopt telephone booking and group online booking.
In addition to group bookings and online bookings, all other tickets are allocated to telephone bookings, allowing every citizen to book tickets over the phone fairly and equitably to ensure that passengers can go home and reunite with their loved ones. To facilitate the public to book tickets. The Passenger Transport Department of the Railway Bureau specially reminds passengers that the process when booking tickets is complicated. We apologize for the inconvenience caused to passengers!