Founder Zuckerberg once said that the antonym of love is not hate but silence. The words are very to the point. Saying good things or saying bad things is a valuable asset of the company, but not everyone can agree with it.
Li Tiantian is the best bad-mouthed person among my friends. I remember the first time I met her was at an entrepreneurial diagnosis meeting. She shocked a lot of people with her words - fuck the relationship. I was also shocked. Recently, she published a book, "Bad Words About the Company," which is a collection of the bad things she has said and encountered over the years as a consultant. It is a dry summary and is another kind of disclosure of the unspoken rules of Chinese management.
In fact, it looks very interesting if you look closely. China's very successful entrepreneurs are all good at turning bad words into positive energy and even rising to the level of company values. For example, Feng Lun set up the company's introspection day and Alibaba set up a political commissar system.
These are three bad words that must be learned when starting a business, and they are also in three different realms
The jokes are about companies that are not allowed to applaud
This is about Li Tiantian, a private enterprise with a scale of 10,000 people At that time, I was the head of their internal business school. One time, they invited a very famous leadership training expert to give a speech at the company. The two and a half hours of lectures ended perfectly. When the expert bowed gracefully to express his gratitude, something happened. There was silence and no applause in the audience. The experts were confused.
Because this company has a special rule: No! Xu! Applause! Applause!
At that time, the chairman of the company came on stage to solve a small crisis and made an exception to applaud the experts. The chairman said something very cool. Our company has a strict rule that you are not allowed to applaud people on the stage. Because before I started my business, I worked as a subordinate for more than ten years. Even the so-called thunderous applause and praise from the audience was nothing but a kind of mental bribery. In order to always be able to see the truth and stay true to each other, we must go overboard and correct ourselves at all costs.
This is a state based on conscious introspection. He does not hesitate to take inhumane measures for the sake of authenticity. This person's approach is simple, crude, direct and effective. He established a unique bad-mouthing mechanism in a way that better understands China. This approach is first of all based on the principle that people should lead by example and practice.
Later, with the retirement of the chairman, this mechanism gradually weakened and the current leader was less able to openly prevent people's mental bribery. During the same period, the company's status in the world also slowly shrank.
Paragraph 2: A crashed plane and the collapsed middle level
McBroom is a highly skilled and bad-tempered captain who likes to give orders. One day in 2008, McBroom was ordered to perform a flight mission. When the plane was about to land, he discovered that there was something wrong with the landing gear. McBroom set the plane in holding pattern and the plane circled high altitude near the airport while he fiddled with the plane's mechanics.
The plane's fuel readings were getting closer to zero, and the pilots were afraid of McBroom's anger, so they didn't say anything when disaster was about to strike. Finally the plane crashed and people died.
Comments: The aircraft cockpit is also a microcosm of the company's internal management. If there had not been a shocking major crisis, the overbearing managers, low morale, trembling employees and various management defects would not have attracted the attention of the top decision-makers.
In other words, if the middle management does not dare to say bad things or say no, the pressure and negative effects will be transmitted to them sooner or later. For entrepreneurial companies, this kind of crisis will be more direct and more lethal.
This is a team-based realm of telling the truth and speaking ill. Easier said than done. It also takes courage to tell the truth and bad things, and requires a team atmosphere of equality, openness, and fault tolerance.
Three jokes about Huawei's experience - crows and owls are both auspicious birds
Huawei President Ren Zhengfei may be the person who loves to hear bad things. Once he said that we should not always resist criticism from our opponents, even if it goes too far, we should listen carefully. If he wants to defeat me, he always has to look for my weaknesses. We always have blind spots. Someone echoed the idea that the crow could not see who it was calling to death. The owl's noise in the middle of the night must have smelled the breath of death. So crows and owls are both auspicious birds. Ren Zhengfei nodded in agreement.
Taking speaking bad words to the level of values, Ren Zhengfei emphasized a word of self-criticism.
When the "Huawei Basic Law" was finalized in 2009, Ren Zhengfei said that he would erect a stone tablet to say that the foundation for the long-term stability of a company is that the successor recognizes the company's core values and has the ability to self-criticize.
In the article "From Inevitability to Freedom" in 2009, Ren Zhengfei listed self-criticism and grayscale as two major elements for corporate survival for the first time.
In order to institutionalize self-criticism without becoming a mere formality and without being biased or biased, Huawei has also established a self-criticism steering committee.
This is a more awesome state that elevates bad-mouthing to the level of company values. The sounds of crows and owls continue to welcome and encourage.
Do you like to hear bad words? How much?
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