How to quickly build trust when facing customer inquiries

As the sales staff of Veken Heavy Industry, we receive different calls from customers every day with various needs and inquiries. So when facing customer inquiries, how to quickly build trust is very important. It is very important to know how short it is. If you can't get the customer's approval after just a few phone calls, how can you make a successful sale?
Some people will think that as soon as the customer calls, they ask how much a certain model of Raymond mill costs, and whether they have already consulted other manufacturers. The purpose of this call is just to find out the product price, so they can simply quote It is not advisable to attract customers with ultra-low prices, or to deceive customers with ultra-high prices. We are facing customers and sincerely help customers analyze the market trends of processing and provide suitable grinding production line solutions according to customer needs. Only The equipment and solutions we are talking about can be consistent with what the customer needs, so that there can be further communication and cooperation.
Some customers call and are not clear about the product or equipment and ask questions. At this time, as a salesperson, you must take the trouble to answer the customer's questions. You must know that such customers are still in the project investigation stage and have not yet been determined. What are your real needs? If you give ambiguous answers, or answer questions that don't answer the question, customers will often feel that you are not professional enough, and you will easily lose their trust.
Many people have read the Sales Success Study to learn the sales concepts and sales methods of successful people, all with the purpose of improving their own sales success rate. What I want to say is that the products produced and sold by Veken Heavy Industry are mostly large-scale equipment such as European-style grinding mills and high-pressure grinding mills. The prices range from tens of thousands to millions. We are dealing with business experts. Sincerely Sincerity is most important.
Sand and gravel production line: :b/r
Cone crusher:
Sand making production line: