Product Details
The membership points software provides enterprises with a mature membership points system and rich membership points marketing services, as well as membership stored value points system applications and membership point card marketing solutions. The mature membership points platform trading system provides technical support for enterprises' points management, helping enterprises to improve customer experience and enhance brand image.
Table of Contents
Requirement Description
System Requirements
Function Brief
Features
Requirement Description Edit
As social competition becomes more and more fierce , it is necessary to have a complete method to attract and retain old customers. According to relevant company statistics, the cost of developing a new customer is three times higher than retaining an old customer, so how to retain your own customers is becoming more and more important.
To retain old customers, most of them now use a membership system. Many stores use a points system to motivate members, allowing members to give certain points when they come to the store to consume, and redeem them when the points reach a certain number. Gifts, etc. to achieve the purpose of motivating members to make repeated purchases.
Member points software is software used to record member information, member consumption information, points information and other information. Use software to achieve more convenient and faster management purposes.
The overall requirement of the chain store membership (points) management system is to have flexible points settings, the ability to automatically calculate points based on time consumption, membership level and other conditions, and diverse and accurate statistical management functions. It can also transmit customer consumption to the headquarters in real time or regularly. The data system is safe and reliable, with low acquisition, operation and maintenance costs and sustainable development for each chain franchisee.
System requirements editor
High system stability
High data security, involving customer information, customer account amounts and consumption records, requiring encryption of data storage and transmission to ensure data security
Highly scalable, used to add or reduce franchisees at any time
Query is convenient, analysis is powerful and easy to use
Function brief description
Members can swipe their cards to consume, or they can query members for consumption. And record the member’s name, card number, card type, consumption points, time, place, amount, handler’s discount information, certificate number, consumption notes and other information for each purchase
Cards issued by the headquarters are common to all stores. Cards issued by members at the headquarters can be used in all online stores. You can accumulate points and consumption amounts
Member historical consumption record management, the system records members’ service records at each outlet in detail
Comprehensive and detailed query and summary, the back-end management system can be carried out according to the franchised merchants, on a daily and monthly basis Total sales statistics before discounts, actual total consumption statistics by time period
Comprehensive and detailed query and summary, the backend management system can key fields such as consumer card number, card type, consumption location, ID number, consumption amount, balance, consumption time, discount, etc. Query statistics on members
Membership card level management, you can set up various types of membership cards, set different types of membership cards according to business changes, you can set the card effective date and use period, you can control the card consumption amount, etc.
Head Office Points System Management The head office formulates a points system in a unified way, and points promotions such as limited time promotions, product promotions, referrals to multiple points consumption, multi-level points redemption for prizes and other marketing methods.
Permission management, operator account and password management, the system establishes corresponding account passwords for each operator, and the system sets leveled permissions for each operator. Each employee can only operate within the scope of permissions. Internal computer operation
Bill printing function to realize customer consumption points and other business bills to print customer signatures, etc.
Feature editing
Establish member data files through the system to control various resources of members .
Through the software system, it can not only record the member's basic information such as membership card, membership level, phone number, address, but also record every contact with the member, the member's family members, member's points, member's consumption information, etc., allowing the company to fully control the member's Comprehensive and multi-angle information, grasp customer needs, and lay a solid foundation for establishing a good long-term customer relationship network.
Membership hierarchy system, strengthen management of core members, and prevent losses caused by loss of members.
Members can be graded according to the different profits they bring to the company. For example, members can be graded according to the amount of consumption, number of times of consumption, credit limit, etc., and through statistical analysis of data, different grades can be understood. Member information, strengthen contact with high-level members, establish long-term and good customer relationships, and prevent member loss.
Support multi-functional membership cards to create unique membership cards to attract customers to join.
The system can simultaneously support multiple functions such as discounts, time-limited credit limits, etc. It can be flexibly configured and used according to the needs of the enterprise, which is the basis for implementing various marketing methods.
Disclaimer
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