Wuhan RFID chain membership card charging management system solution

Chain Membership Card Charging Management System Solution The Origin of Member Management With the development of society and the continuous improvement of consumer consumption concepts, shopping malls, supermarkets, catering, entertainment, finance, communications, medical insurance and access control and other places have sprung up. The rise of the Internet has also increased competition in the market, which has also prompted some businesses to continuously improve and innovate their own management requirements. This has caused more and more businesses to continue to explore and find various ways to seize the market.
The cost of attracting a new customer is about twice as much as retaining an existing customer, so the concept of membership has begun to rise in various business fields.
The membership customer management model is a relatively successful relationship marketing model developed by merchants in order to maintain long-term trading relationships with customers. Membership cards are the carrier of this marketing model. In specific practice, membership cards can be divided into discount cards, charge cards, stored-value cards and other types according to different customer management models and promotion methods. Among them, stored-value cards and discount cards are the most popular among merchants because they represent the strongest relationship chain and can lock in a large number of old customers for merchants. As a popular business operation management model, membership-based consumption management can increase customer return rates and increase customer loyalty to the enterprise. Many service industries have adopted this service model. Nowadays, membership systems can be seen in various industries, and most of the forms of membership systems are membership cards. Membership card systems generally consist of membership cards, membership card reading and writing equipment, and membership card management software. Membership card types generally include ordinary cards, magnetic cards, cards, and radio frequency (induction) cards. The reading and writing devices for membership cards include handheld machines, R card readers and writers, magnetic card readers and writers, radio frequency card readers and writers, etc.
Overall design of franchise member management system
For example, a large-scale national franchise management organization requires comprehensive management of charge operation controllability for hundreds of franchise stores across the country. Therefore, the solution provided by Fuqiao Company is based on network stability. The basic point is that based on the principles of easy expansion and convenient management, the following operation plans are formulated for this company to choose:
The first plan: Network software builds a virtual LAN to realize franchise store charge management. The cost of this system is moderate and the network structure is stable. It can meet your company's charging requirements without adding any hardware equipment. It is the preferred solution for realizing the charging management of your company's franchise stores.
The second option: Build a virtual local area network through wireless communication to realize network charging management of franchise stores. This system is currently the most cutting-edge communication management method in the field of communications. It achieves practical management of each branch through the satellite navigation R system. This system is not limited by factors such as wide area, geographical environment and usage conditions. As long as there are Where mobile communication is available, fast and smooth communication management can be achieved. The cost is slightly higher than network software management.
The third option: Telecom Virtual LAN, which calculates traffic on a virtual basis and generally requires dial-up Internet access. It may cause data transmission failure during a call. The network stability is not as stable as the above two options, so this system does not allow it. recommend.
, System Design Principles
This system is based on building a card-token charging management model to realize various consumption management, commodity management, income management, employee management, query management, and membership management of this franchise chain system. Points management, customer information management, promotion and discount management, entry and exit management, etc., to achieve modern information management for merchants, enterprises and institutions, and to establish an advanced information management platform to achieve advanced concepts and advanced technology.
, system realization goals
The member consumption management system aims to provide customers with complete management in the commercial field and achieves the following functions:
Build an advanced information-based one-card management platform in the commercial field
Customer data management: Realize the management of customer-related data and analyze customers
Member management can divide member levels according to customer needs and manage them
Card issuance management: According to the merchant's Need to manage the issuance of stored-value cards for members of all levels
Recharge and refund: perform recharge, refund and other operations for various types of membership cards
Member consumption electronic money management: realize stored value for various members Card consumption management
Product management: It can realize purchase and sales management of product details and simple cost management
Points management: Customers can flexibly set points and upgrade members
Various offers from merchants Activity management: Manage various activities launched by merchants, such as recharge discounts, product dismantling, single product discounts, point giving, gift exchange, etc.
Chain store management: realize long-distance member consumption of each chain store Management, revenue management, customer management
Owner management: to realize the management of the operating status, settlement, etc. of multiple owners in a shopping mall
Report management: to realize various report management
Query management: to realize the enterprise leader Real-time query and management of business status
Realize operator settlement management on duty.
, system composition
R card issuance machine, connected to the computer through B port
R handheld machine, optionally communicates with the computer through,,,, R, etc.
R card About a total of Zhang
R member consumption management software system:
The software running platform is, or
System security
Data storage security: The system adopts the world's most advanced Advanced inductive R cards are used as media, and there is a built-in backup system in data software and hardware to ensure the security of data storage. For data transmission, dedicated networks such as , etc. can be used or internal LAN, Ethernet, and R Wireless and other methods, encrypted data transmission ensures data security. In terms of internal management, it has illegal operation warning and blocking functions, and each system has operation logs and system security logs. When problems occur, redundant equipment is provided to facilitate troubleshooting and ensure system normality. Implement and establish complete emergency measures to ensure that normal consumption can still be carried out when the card system fails or the communication line fails, effectively protecting the amount of the lost card electronic wallet, and users can set consumption rules.
Data synchronization: The data in the cash register can be summarized through management software to ensure data integrity.
Machine initialization authentication: Administrator system card and management password are required to authorize use
Transmission of system keys: Distribution and reprinting through system cards to improve system security
Transmission of collected data: consumption Data and addresses are internally encrypted in real time
Card usage permissions: Only those card permissions that match the set permissions are allowed to conduct transactions
Card loss processing: If the card is reported lost and is a blacklisted card, transactions cannot be performed
Card consumption total limit: Limit the maximum daily consumption of the card to protect the cardholder's interests to the greatest extent when the card is lost (if the maximum consumption exceeds the user card password, you need to enter the user card password)
Card usage period: The card usage period can be set. Preventing expired use
Multiple people are allowed to operate under password protection, permissions can be defined, and responsibilities are assigned to each person for easy management.
Customers can add a password to the card when making purchases. Even if the customer's card is lost and does not have a password, it cannot be used. Customers can go to the card issuing place to apply for a loss report and get a new card! The amount in the customer's card can be smoothly transferred to the new card!< br/> There is a built-in receipt printer, which can directly print current consumption receipts without connecting to a computer, allowing customers to understand their consumption more intuitively.
Advantages of member consumption management system
This system is the most advanced membership card consumption system in the world. It adopts the cutting-edge product of proximity card and is designed in combination with modern management. It is contact-free and loss-free. , advanced technology, reliability and safety, no need for maintenance, investment in one step and other advantages, avoiding various failures caused by defects such as reading and writing, oil stains, exposed chips, etc. of contact cards. It is a replacement for membership card consumption machines such as magnetic cards and cards. It is the best choice for hotels, parks, clubs, shopping malls and other entertainment and consumption places to improve the management level and realize consumption computer information management.
Judging from the operating mode of customers who have used this system in the past, members (VIPs) recharge first and then consume, so that the funds of the user units can be better withdrawn! There is no business risk! It can also be managed well. Customers (members, VIPs)
Tailor-made, this system is a system developed by the company through many years of research on membership consumption in the commercial field. It is developed based on the real needs of customers and achieves multiple realizations of customer needs. When passing by, choose the most economical and feasible route.
The system realizes Ethernet, telephone network, R, etc. access to long-distance chain stores, and can realize multi-owner management and multi-chain store management.
System scalability: Each software and hardware system has good scalability, which facilitates system expansion and upgrade.
Openness of the system: Open interfaces can be selected to facilitate the access of third-party systems.
Ease of system maintenance: All software and hardware systems should be easy to use and maintain.
Advantages of using the system:
,) Facing consumers
, Hygiene: You will not be infected with germs and diseases due to the circulation of tickets.
Convenience: You don’t need to take change, you can use a recharged card to make purchases, speeding up your purchase.
. Security: You can report the loss and make transfers after it is lost. You will not be helpless once it is lost like before.
b.) Face managers
and make full use of funds (collect funds). Because we deposit money first and spend it later, there is always a large amount of money deposited in the finance department without interest.
, difficult to counterfeit. It will not be easily counterfeited like paper tickets and cause economic losses.
, improve work efficiency. There won’t be a lot of work like selling tickets, collecting tickets, and counting votes.
, scientific management. Keep abreast of consumption status, salesperson performance, product sales, etc. to facilitate financial accounting analysis.
Introduction to the features and functions of the member consumption management system
The system uses a front-end consumption machine and a back-end management system to realize various consumption management in supermarkets, food courts, hotels, entertainment venues, schools, enterprises and institutions , commodity management, income management, employee management, inquiry management, membership management, customer information management, promotion and other preferential management, entry and exit management, etc., to achieve modern information management for merchants, enterprises and institutions, and to establish an advanced information management platform.
Introduction to the main functions of the front-end machine: Handheld machine
Can be consumed offline
All transactions are realized on the machine, including card reading, verification, input, accounting, etc., without the need for real-time computer support , during the transaction process, consumption records are automatically stored in the handheld device's built-in memory, which is safe and stable.
Numbered consumption
The operator can use a barcode gun to scan the product number or enter it directly according to the short code of the product name. The system records the item amount and swipes the card to complete the deduction and consumption. Tens of thousands of product numbers can be set on the consumer machine.
Manual consumption without goods
Cash consumption can be directly entered on the cash register. The operator directly enters the amount of the customer's consumption on the machine according to the value of the consumer's goods. The customer consumes and the deduction is completed.
Consumption query
The operator can query the shift income on the consumption machine
Print receipts
The handheld machine has a receipt printing function. After the transaction is successful, the consumption receipt can be printed and the receipt can be printed according to the merchant's instructions. According to the requirements, one or more consumption receipts can be printed. The receipts contain product details, discounts and other information. The receipts can also be customized according to customer requirements, and the merchants can set advertising information by themselves.
Various operations such as issuing membership cards, recharging, returning cards, and consumption can be performed directly on the handheld machine.
Can upload and download data with the computer.
Introduction to the main functions of the backend member consumption management system:
() System function configuration
System initial operation: According to the merchant's situation, perform system initialization and configure merchant-related information: company name, maximum Information such as recharge amount, minimum recharge amount, unit tabulating department, etc.
Chain store settings: Configure each branch information, each branch owner information, and each equipment information parameter to achieve multi-branch management and multi-owner management.
Member management settings: Set membership levels. You can set multiple levels of membership information according to customer needs, such as members, ordinary members, temporary members, etc.
Points gift settings: You can set the gifts that can be redeemed by corresponding points.
Points level setting: Mainly set the points for each membership level. When the member points level is reached, the member will be automatically upgraded.
Member deposit discount setting: mainly set the discount rate when members recharge cash.
Product details setting: Set product categories, product subcategories, product numbers, product details, product unit prices, etc.
() Member management function
Management: including the creation of membership information, membership cards issuance, recharge, loss report, card return and replacement, etc.
Membership card issuance: According to the actual situation of the merchant, it can be divided into issuing membership cards of various levels and temporary cards (stored value cards), and batch issuance of cards can be realized, single card Card issuance and other functions.
Membership card cancellation: cancel membership card, change membership information, etc.
Membership card recharge management: perform operations such as recharge, reversal, and refund on membership cards.
Member analysis: The system members can simply analyze and manage members, which can realize member rankings, birthday reminders, member points redemption, etc.
Member points management: Points management can be carried out on members' recharge and consumption under multiple conditions. Points can be rewarded for customers' recharge. The point ratio can be set by the customer. Points can be awarded according to the customer's consumption amount. Points can be rewarded when the customer does activities. The points can be converted into cash or according to the customer's needs. prize.
Member upgrade management, according to the merchant's settings, when a member's points reach another level of membership, the member will be automatically upgraded to another level of membership.
Member consumption management: Realize functions such as member consumption point rewards, owner settlement, merchant income settlement and other functions.